Urgent! Scheduling Coordinator Position in Palatine - CareDiem Home Care
CareDiem Home Care -
Description
¨ Home Care Agency Scheduling Coordinator assumes responsibility for the staffing and scheduling efforts of the Agency.
¨ Home Care Agency Scheduling Coordinator recruits and interviews personnel and establishes procedures for measuring quality care and organizational performance.
Reporting Relationship
¨ Reports to Operations Manager
Responsibilities/Activities
¨ Ensure the Agency complies with all relevant federal, state and local laws.
¨ Be familiar with, and maintain Agency rules, policies and procedures.
¨ Familiarize all employees, including those on contract, with Agency rules, policies and procedures.
¨ Determine staffing needs for the agency.
¨ Schedules shifts in a timely, efficient, cost-effective manner utilizing the proper skill level of caregivers and confirms weekly schedules.
¨ Minimize non-billed overtime.
¨ Follow-up with caregivers to ensure that their skills are suitable for the needs of the client.
¨ Works with Client Care Coordinators to ensure that caregivers and their skills meet the needs of the clients.
¨ Utilize our web-based care management system to monitor caregivers for on-time arrival, manage clock-in/clock-out system, monitor care logs and update client and caregiver records.
¨ Answer incoming phone calls in a friendly, professional and knowledgeable manner.
¨ Responsible for intake calls and conversion of calls to an “active” status.
Enter the information into the software system and work with the team to communicate and prepare for the client assessment.
¨ Assist with maintaining schedule, approving time slips of staff and entering corrections/changes into computer system.
¨ Assists in training staff during on-boarding.
¨ Maintain a continuous in-service training program and competent supervision to improve employee efficiency and client care.
¨ Recruit, select, hire and provide initial orientation to all new employees.
¨ Conduct initial application program for new employees.
¨ Develop, maintain and implement a staffing database for caregivers.
¨ Ensure that recruitment efforts are aligned with staffing needs.
¨ Performs administrative duties within the office to ensure that relevant documents are updated and available for use.
¨ Complete, maintain and submit reports and records to Governing Body on a regular and as-needed basis.
¨ Maintain regular attendance at the office to execute job responsibilities.
¨ Alternates on-call with office staff in the agency.
¨ Perform other duties as requested by Governing Body.
¨ Designate, in writing, a qualified employee to act in their absence.
Required Knowledge
¨ Knowledge of written and verbal communication techniques.
¨ Knowledge of effective teamwork techniques.
¨ Knowledge of negotiating techniques.
¨ Knowledge of interpersonal sensitivity techniques.
¨ Knowledge of analytical reasoning techniques.
¨ Knowledge of problem-solving techniques.
¨ Knowledge of decision-making techniques.
¨ Knowledge of time management techniques.
¨ Knowledge of stress management techniques.
¨ Knowledge of prioritizing techniques.
Required Skills/Abilities
¨ Must demonstrate knowledge of senior care industry.
¨ Wellsky software experience is a plus.
¨ Ability to demonstrate effective interpersonal relations.
¨ Proficient in Microsoft Word and Excel.
¨ Must present a professional appearance and demeanor.
¨ Must have availability to work evenings and weekends, as required.
¨ Ability to effectively communicate orally and in writing.
¨ Ability to direct work groups toward a common goal.
¨ Ability to plan and organize work.
¨ Ability to resolve conflict.
¨ Ability to identify problems and determine effective solutions.
¨ Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
¨ Ability to provide advice and consultation to others.
Qualifications/Experience
¨ Home Care scheduling experience required.
¨ High school diploma required.
¨ Current driver’s license.
¨ Proper Vehicle Insurance Coverage.
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Unlock Your Scheduling Coordinator Potential: Insight & Career Growth Guide
Real-time Scheduling Coordinator Jobs Trends in Palatine, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Scheduling Coordinator in Palatine, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 42493 jobs in United States and 4 jobs in Palatine. This comprehensive analysis highlights market share and opportunities for professionals in Scheduling Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CareDiem Home Care is currently hiring and seeking a Scheduling Coordinator to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CareDiem Home Care adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Scheduling Coordinator Jobs United States varies, but the pay scale is rated "Standard" in Palatine. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Scheduling Coordinator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Scheduling Coordinator interview at CareDiem Home Care, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CareDiem Home Care's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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