Description
J OB SUMMARY:
The Simulator Software Support Engineer will be responsible for working directly with our flight training device customers to resolve issues on the flight training device in a timely manner.
JOB RESPONSIBILITIES:
·Liaison between flight training device customers and TRU Simulation.
Act as an advocate to the customer and communicate with TRU Simulation engineering and production teams to fix, deliver, and test solutions.
·Ensure timely delivery of TRU Simulation deliverables to Customers.
·Provide regular reporting to Customer of issue statuses.
·Ability to translate Customer issues into engineering terms and perform primary triage of issues.
·Ability to understand code and make small changes to existing code.
·Compile and test new loads on PC and on test rigs.
·Integrate software changes from engineering into Customer software load and test.
Qualifications
EDUCATION/EXPERIENCE:
·Pursuing a Bachelor’s Degree in Software Engineering, Electrical Engineering, Computer Science, or a related technical field
QUALIFICATIONS:
·Excellent interpersonal skills to liaison between the customer, engineering, and production.
·Strong oral and written communication
·The ability to define the problem, troubleshoot, resolve, and document the solution.
·Some understanding of C++, scripting, and source control is required.
·Travel approximately 10% of the time (domestic or internationally).
·Linux operating system proficiency (CentOS, Slackware, and/or RHEL)
·Knowledge of shell command line and scripting languages (e.g Perl, Python)
·Exceptional troubleshooting and problem solving skills
·Realtime simulation (preferred but not required)
·Aerospace experience (preferred but not required)
·Experience with subversion (preferred but not required)
Textron Aviation Inc.
must comply with export control laws.
If a position requires access to information controlled under regulations applicant must be eligible to meet any requirements to access controlled information.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.