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Urgent! 3rd Shift Desktop Engineer Nights (Hybrid) Job Opening In Newark New Jersey – Now Hiring Veracity Software Inc

3rd Shift Desktop Engineer Nights (Hybrid)



Job description

3rd Shift Desktop Engineer – Nights (Hybrid)

Newark, NJ 07102

Engagement Type: 6 Months Contract

Start Date: 09/29/2025

End Date: 03/31/2026

Interview Type: iLinc Web Cam Interview Only

Work Arrangement: Hybrid (Primarily Remote)

Work Hours: 3rd Shift | 40 hours/week

No. of Openings: 1



We are seeking an experienced Desktop Engineer (3rd Shift) to join Client's 24x7 IT Support team.

This fully remote position is responsible for providing Level 1 and Level 2 technical support for desktops, laptops, printers, and related hardware/software systems.

Key Responsibilities:


  • Provide overnight technical support via phone, email, and remote access tools.

  • Troubleshoot hardware/software issues and resolve end-user incidents.

  • Diagnose and resolve connectivity issues including LAN, WAN, Wi-Fi, and VPN.

  • Utilize ticketing system to log and manage service requests.

  • Manage Active Directory, Office 365, and Exchange configurations.

  • Support and troubleshoot network printers and MDM platforms (Airwatch preferred).

  • Maintain accurate asset inventory and documentation.

  • Coordinate with IT teams and vendors on system maintenance and repair.

  • Participate in on-call rotations covering one weekend shift and holidays when required.

  • Follow ITIL processes, including Incident, Request, and Change management.

  • Open outage bridges and escalate major incidents when needed.


Qualifications:


  • Bachelor's Degree (or equivalent professional experience).

  • Strong technical troubleshooting and customer service background.

  • Ability to work independently on the 3rd shift with minimal supervision.


Recruiter Submission Template



Full Name:

Degree Major with University & Completion Year:

Motivation / Reason for Interest in this Position:

Contact Number:

Email ID:

LinkedIn Profile URL (if available):

Full Address (Street, City, State, Zip):

Notice Period (in weeks):

Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):

Expected Hourly Rate:

Is it W2 / C2C, If C2C, May I know your corporation name?

Are you ready to relocate on your own expense and work onsite at Newark, NJ 07102 (Hybrid) / Commute?





Skill
Required / Desired
Amount of Experience
Candidate Experience


Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
Required
5



Experience taking user calls utilizing an IVR system, preferably Avaya.
Required
5



Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change.

Major Incident management experience, i.e., opening outage bridges.
Required
5






Required Skill Profession

Architecture And Engineering



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