Urgent! Access Services Representative 2- Monday- Friday 3pm-11:30pm Job Opening In Waco – Now Hiring Baylor Scott & White Health
**JOB SUMMARY**
The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities.
Actively cross-trains and works in all areas as assigned.
Serves as a mentor and / or trainer for peers.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
Understands the patient flow processes in each area.
Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services.
Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.
Determines patient liability and advises patient of deposit requirements per policy.
Negotiates payment arrangements with patient where necessary per policy.
May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent’s responsibilities within the department.
Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable.
Appropriately escalates potential service issues to management when necessary.
Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification
Conducts formal, documented training and serves as a resource to others.
Proactively accepts new responsibilities as identified by leadership.
Performs revenue cycle duties at multiple areas / locations as assigned.
**KEY SUCCESS FACTORS**
2 years of healthcare or customer service experience or education equivalency required.
Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients.
As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.
We are an equal opportunity employer committed to ensuring a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Access Services Potential: Insight & Career Growth Guide
Real-time Access Services Jobs Trends in Waco, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Access Services in Waco, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 61689 jobs in United States and 21 jobs in Waco. This comprehensive analysis highlights market share and opportunities for professionals in Access Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Baylor Scott & White Health is currently hiring and seeking a Access Services Representative 2 Monday Friday 3pm 11:30pm to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Baylor Scott & White Health adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Access Services Representative 2 Monday Friday 3pm 11:30pm Jobs United States varies, but the pay scale is rated "Standard" in Waco. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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Before the Interview:To prepare for your Access Services Representative 2 Monday Friday 3pm 11:30pm interview at Baylor Scott & White Health, research the company, understand the job requirements, and practice common interview questions.
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