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Urgent! Accounts Receivable Clerk - Chargebacks Job Opening In Lehi Utah – Now Hiring Axelon Services Corporation

Accounts Receivable Clerk Chargebacks



Job description

Job Title: Accounts Receivable Clerk - Chargebacks (Remote)

Timings:
9 AM - 5 PM, Mon-Fri



Job Description:



This full-time, hourly position is primarily responsible for processing chargebacks and assisting with other accounts receivable duties.

This position requires a person who performs at a high level of accuracy and efficiency, is well organized and demonstrates ownership and initiative to accomplish goals.



Key Responsibilities / Performance Requirements:





  • Respond and Dispute Chargebacks in Multiple Credit Card Processors

  • Process chargebacks and reversals including reconcile and adjust transactions related to exceptions in Oracle

  • Enter debit memos in Oracle for Lost/Disputed Chargebacks

  • Respond to credit card inquiries

  • Maintain monthly chargeback reconciliations for multiple credit card processors

  • Provide Monthly Stats Reports for Chargebacks

  • Provide responses to customer and internal inquiries in a timely manner

  • Work with customer service center to resolve account discrepancies including processing potential refunds or credits

  • Assist with collections including emailing and contacting customers that are past due with their accounts

  • Post customer payments by recording cash, ACH, checks and credit card transactions in Oracle AR

  • Prepare and record bank deposits

  • Proficiency with CRM software (Salesforce preferred)

  • Continually analyze processes for possible improvements or issues, proactively identifying and proposing solutions.



Required Skills:




  • Motivated, energetic team player who is eager to learn and contribute to the team.

  • 1 to 3 years of accounts receivable and credit card processing experience.

  • Experience in Oracle R12 Order Management and AR.

  • Experience with credit card processors and chargebacks (Client, Client, Worldpay/Vantiv, PayPal, Bank).

  • Intermediate/Advanced Excel skills.

  • Self-starter who will act independently and fulfill responsibilities with minimal supervision.

  • Ability to adapt to a dynamic environment and balance multiple responsibilities.

  • Excellent communication skills both written and verbal.

    Strong customer service skills.

  • Ability to work with customers, employees, etc.

    in a professional manner.

  • Strong analytical and problem-solving skill.

  • Good planning and organizational skills to balance and prioritize work.



Required Skill Profession

Other General



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