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Administrative Asst 3 - ADMA3 Job Opening In Birmingham – Now Hiring Lancesoft


Job description



Role
Administrative Asst


Location
600 18th St N, Birmingham, AL 35203


Duration
12+months (Possible Extension)


Shift
1st shift 


Pay Range
$25–$28.5 per hour on W2


 

Job Description:

  • Training Coordination is a functional area within Training Support Services and plays a key role in our systemwide training strategy that encourages stakeholder collaboration by business function to streamline training at Southern Company.

    We are focused on positive employee experience, cost-effectiveness, and unified training approaches.

    Learning Source administration, as defined by the Enterprise Technology Governance Committee, is a function of Training Coordination.

  • The Training Support Specialist is responsible for ensuring all training support and Learning Source inquiries, routed via HR Direct and various other communication channels, are handled efficiently and professionally to maintain customer satisfaction.

    The Training Support Specialist is tasked with troubleshooting problems, resolving customer inquiries, and escalating issues to relevant departments when necessary.  


JOB REQUIREMENTS (Education, Experience, Knowledge, Skills)

  • Bachelor’s degree preferred

  • Experience in call center or service center environment is preferred

  • Ability to work proficiently in Learning Source, Oracle HCM, Case Management System, and Microsoft Office

  • Must possess excellent problem solving and organizational skills with the ability to organize data and facts with strong attention to detail and have the ability to handle a high pressure/high stress environment.

  • Excellent interpersonal and communications skills with the ability to convey information in a manner that is compelling and convincing

  • Ability to develop creditability and trust within a short period of time with customers, partners, and peers

  • Manage multiple high-profile initiatives simultaneously without loss of composure while continuing to fulfill other job-related tasks

  • Ability to handle multiple priorities simultaneously on work that is complex and varied in nature without sacrificing quality

  • Ability to perform routine repetitive tasks while maintaining superior quality

  • Ability to work cohesively in a team environment

  • Possess excellent phone etiquette


JOB RESPONSIBILITIES

  • Interpret and answer inbound customer inquiries via various communication channels by researching information from various data repositories and determining appropriate response

  • Complete requests in multiple systems, retrieve answers from various sources and document requests

  • Administration of the Company’s learning management system, LearningSOurce, including by not limited to the setup of courses and curriculum, roster management, initiate notifications and support changes in data, as well as troubleshooting issues

  • Research, analyze and resolve LearningSOurce adjustments/corrections.

  • Run standard and ad hoc reports as requested

  • Research, analyze and resolve data issues and make corrections as needed

  • Support special business unit initiatives and large-scale system implementations

  • Provide ongoing feedback to Training Support Services leadership on policy, plan and program design as needed to clarify Training Support Services products and services.

  • Perform work as scheduled to support other administrative functions within the department, such as data entry, reconciliation and correspondence.

  • Research, resolve and respond to employee questions and concerns related to training

  • Understand and interpret System Training Model and Training Support Services policies, processes, and functional areas.

Required Skill Profession

Secretaries And Administrative Assistants


  • Job Details

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Unlock Your Administrative Asst Potential: Insight & Career Growth Guide


Real-time Administrative Asst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Administrative Asst in Birmingham, United States, highlighting market share and opportunities for professionals in Administrative Asst roles.

10941 Jobs in United States
10941
26 Jobs in Birmingham
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Are You Looking for Administrative Asst 3 ADMA3 Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lancesoft adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Birmingham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Administrative Asst 3 ADMA3 Job Success

Lancesoft interview tips for Administrative Asst 3   ADMA3

Here are some tips to help you prepare for and ace your Administrative Asst 3 ADMA3 job interview:

Before the Interview:

Research: Learn about the Lancesoft's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your Administrative Asst 3 ADMA3 interview at Lancesoft, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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