Job description
Position Description
Performs support and coordinative work in direct support of an administrative team of a specific administrative office or department.
Coordinates and assists with functions such as planning, researching, budgeting and program implementation and evaluation.
Performs responsible and complex office support duties, thus relieving the administrator of these duties.
Work is performed under administrative supervision.
Major/Essential Functions
Customer ServiceMakes coffee in the morning and prior to events or large meetings.
Welcomes guests and tenants by greeting them, in person or on the telephone, answering or directing inquiries.Receives mail and distribute to the tenant mailboxes or offices daily.Receives package delivery and notify the tenants.Daily walk-through of event space, conference rooms, and bathrooms to ensure that space is clean and stocked with supplies.Provide great customer service with tenants by acknowledging birthdays and providing a special treat on holidays.Provides tours and presentations of Innovation space to new inquires and large groups for the purpose of introducing them to the Innovation Hub.Event SupportConducts tours for walk-in guests with inquiries about event space.Manages external/ event operations, including but not limited to, managing venue calendar, event booking, AV Support, parking requests, customer relations, room set-up/ breakdown.
Serve as main contact for event coordination for external events.Coordinate payment and building for all external events with Assistant Director of Business & Tenant Operations.
Responsible for programming logistics and communications inclusive of signage, room reservations, presentation development, directions/parking, A/V and furniture setup and facility requirements, and catering orders for external & internal programs and events.Support all Hub programs as needed.
Occasional nights and weekends.AdministrationCheck the Innovation Hub email account and responds to correspondence within a 24 hour period.
Maintains office equipment and schedules maintenance as needed.
Track metrics for tours, walk-ins, and internal & external events for Conversion Report.
Submit Conversion Report to Program Director each month.
Manages the Research Park Calendar to include all external events & conference room rentals weekly.Serves as the IT specialist for all Hub team members.Integrates new software for programs and eventsPreferred Qualifications
Proven admin or assistant experienceHigh School Graduation and 5+ years relevant experienceAbout the Department and/or College
The Hub is a place to nurture smart ideas and entrepreneurs to create a social or commercial value resulting in impact.
The Hub assists in the formation of technology startup companies critically relevant to today's local and regional economy.
Startups create 80%+ of net new jobs, new industries and new solutions.
About the University
Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution.
Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students.
As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School.
The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce.
It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land.
With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas.
Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities.
Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.
Knowledge, Skills, and Abilities
Great work ethic, integrity, dependability, and enjoys peopleIndependent judgment and exceptional customer serviceProficient in readingExcels in Microsoft Office suiteAble to learn quickly, adapt to a fast-paced environment, and take initiativeExcellent verbal and written communication skillsExcellent organizational skills, multitask and prioritize workAttention to detail and problem-solving skills
Required Skill Profession
Secretaries And Administrative Assistants