Administrative Support Assistant (CYS) (Developmental) NF 02/03

Job description

Summary This position is located at the Anniston Army Depot Child Development Center.

Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee: Available to MWR CYS Regular and FLEX (working a minimum of 15 hours) First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: At least 25% childcare fee discount (all CYS employees) Responsibilities Receives children, youth, parents, and other visitors in a courteous and professional manner.

Answers telephones, ascertains nature of call, and directs caller to appropriate staff.

Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.

Monitors children’s departure to ensure only authorized individuals remove them from the building.

Registers/terminates children/youth within the CYS program and/or waiting list database.

Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.

Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.

Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.

Coordinates vacancies and reservations for the hourly care program as required.

Requirements Conditions of Employment Qualifications Resumes must be two pages (or less).

Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following: NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.

Experience using office automation to prepare documents, manage files, and maintain records.

Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).

NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.

Must possess experience demonstrating customer service and business communication skills.

Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.

Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook).

Experience entering and maintaining information into automated databases.

At least 1 year experience equivalent to the next lower grade level NF-02.

In addition to the above qualifications, candidates who possess the following qualifications will be considered Highly Preferred or Best Qualified: Highly qualified candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS--Child and Youth Management System) for childcare operations.

Applicants that possess the highly qualified criteria may be sent first for consideration.

Additional certificates will be sent at managements request.

Referrals and selections can be made at either grade.

Education Additional Information Area of Consideration The Area of Consideration for this vacancy announcement is worldwide.

(Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) Manual Application Option If you are unable to apply online, you can complete a paper application.

To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.

Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 11/06/2025 to ensure timely processing.

Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.

PCS Costs Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials This job is part of a pay-banded system.

Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Incentives and Bonuses Incentives will not be paid.

Other: This is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefits.

The rate of pay for the NF-02 will be $17.11 to $19.25 hourly, NF-03 will be $39,946 - $45,500 per year or $19.14 to $21.80 hourly.

Pay is awarded based on hours worked.

This announcement may be used to fill additional vacancies throughout the program.

Management has the right to assign staff to locations as mission requires.

Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT.

See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for three months and may be referred to hiring officials as new vacancies arise.

Additional referrals may occur for up to 90 days after the closing date.

Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.

Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.

Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Required Skill Profession

Other General