Job Title: Analyst, Logistics
Location: Remote Job
Duration:- 16 + Months
Works in a fast paced, team-oriented environment that partners closely with other internal stakeholders to drive culture of customer excellence and operational efficiency.
Act as primary interface between Hub team members to support fulfillment of daily Inventory needs for surgery demand.
Effectively communicate to stakeholders order status and drive oversight of order fulfillment process enabling high level of order service level.
Determine root cause and corrective action in case of order problems.
Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships.
Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.
Provide support beyond standard hours as needed if order request volume and/or workload require additional time.
Keep records of field operations interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Prepare set sale promotional quotes for sales support in set sale deals.
Prepare reviews of Backorder items, consolidating open orders, reducing buildup of backorders due to duplications of orders or product no longer needed.
Coordinate sequence and release of back orders according to stock availability.
Managing orders to keep Hubs at agreed upon par levels.
Implement procedures to maintain accurate inventory needs at Hubs.
Ensures that appropriate and accurate input has been entered into ERP system such that proper documentation for inventory movement (pick lists & packing lists) is generated.
Demonstrated attention to detail and accuracy.
Relies on sound judgment to make decisions.
Administrative support within the department as directed.
Any other tasks or assignments assigned by the Department Manager.
Additional Job Details:-
High School Diploma required; Bachelor’s degree preferred, 2+ years of customer service, data entry, account management, or relevant experience required.
familiar with ERP system.
Experience with JDE 9.0, 9.1 will be highly preferred