Analytics Business Analyst (Hybrid)

Job description

Greetings!

Our client is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

Our client Navy Federal Credit Union is seeking a Analytics - Business Analyst-15579-Hybrid.

You seem to have a rock-solid profile and your overall background seems to be a great match for the position.

Please review the below information for clarity on the position description.

Description

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality within Real Estate Lending.

Work within Real Estate Lending to understand needs related to IT systems.

Use expert knowledge of technology infrastructure and applications to assist the business in implementing a strategic vision through technology.

Considered a key contributor on complex systems projects and project teams.

To exercise expert technical knowledge of all phases of applications systems analysis.

Responsibilities

• Evaluate operational efficiency and effectiveness
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
• Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
• Develop, recommend and document adjustments to workflow to streamline processes
• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
• Involved in cross-organizational task groups concerning new automated systems, products and/or services
• Interact with other IT staff, business units (end users) in problem resolution efforts
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

• Interpret results of analysis; present recommendations, alternatives and implications
• Serve as resource for the resolution of complex and/or unique problems
• Lead, guide and mentor less experienced staff
• Write requirements and define editorial workflow for business owner projects
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
• Ensure preventative, detective, and corrective controls are properly identified and documented
• Apply and communicate changes and new trends in systems/technology
• Represent the business unit in identifying, analyzing and communicating system solutions
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Research emerging technologies and recommend solutions that align with business goals
• Collaborate with key partners in development and delivery of solutions
• Perform other duties as assigned

Qualifications

• Extensive experience in problem resolution including determining root cause, scope and scale of issues
• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Extensive experience in leading collaborative work teams
• Significant in leading large projects/initiatives which have business risk and impact
• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
• Experience in leading, guiding and coaching professional staff
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Expert research, analytical, and problem solving skills
• Expert organizational, planning and time management skills
• Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Expert skill interpreting and synthesizing large amounts of information

• Expert verbal and written communication skills
• Expert word processing and spreadsheet software skills
• Expert database and presentation software skills
• Expert skill identifying and analyzing business requirements and recommending solutions
• Master's Degree in a related field, or the equivalent combination of training, education and experience

Required Skill Profession

Business Operations Specialists