Job Description:
Responsibilities:
- Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained.
- Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available.
- Assists in job set-up.
- Performs problem identification, escalation and resolution.
- Communicates status of operations to allow for immediate response to service disruptions.
Qualifications:
- Knowledge and proficiency in Microsoft Tools ( WORD, PPT, OUTLOOK, TEAMS, Excel).
- Business Continuity and IT Disaster Recovery (IT) experience.
- Moderate understanding of IT technology (DB, Middleware, network, Websphere)
- Project management skills for small to medium size projects.
- Experience in the Agile methodology (JIRA).
Nice-to-Have Hard Skills:
- Strong interpersonal skills to include effectively communicating, coordinating and disseminating detailed information to support IT DR /resiliency across multiple teams and various levels of management and staff within the organization.
- Strong problem solving, analytical, organizational, and critical thinking skills; demonstrated by the ability to assimilate new information, data, and technical details with desired business outcomes, and produce sound analysis and recommendations.
- Strong Team player, yet can operate independently.
- Strong written communication skills to include developing post-test summaries, customer communications, and process documentation.
- AWS Certified Cloud Practitioner.
Soft Skills:
- Communication
- Ability to lead meetings and give presentations.
- Acute attention to detail.
- Great and being able to focus and organize.
- Team player- promotes a positive team culture.
Key Aspects of the Role:
- Planning, coordinating and executing IT disaster testing between data centers and environments (Cloud.Colo, on prem).
Day-to-day Expectations:
- Participate in all facets of the planning, coordinating and supporting IT DR testing, documentation updating, participating in the daily agile process with JIRA/ KANBAN style work.