Urgent! Application Support Engineer Job Opening In Austin – Now Hiring GE Aerospace
**Job Description Summary**
Responsible for providing “best-in-class” customer experience for collaboration and digital workplace technologies.
You will be expected to leverage new technologies and analytics to continuously improve the customer experience.
This position will be responsible for both working directly with customers, as well as providing technical leadership and to facilitate the adoption of new technologies and tools.
**Job Description**
**Roles and Responsibilities**
In this role, you will:
+ Respond to and track reports from internal and external customers.
+ Perform initial triage of issues, with the goal of resolving more complex problems over time as your familiarity and skillset grow.
+ Oversee defined IT processes to ensure proper execution; identify and report any issues or variances.
+ Interact with customer systems (e.g., logging in, copying files, configuring software).
+ Log bugs and feature requests in tracking systems.
+ Document problem-solving steps to contribute to a growing knowledge base.
+ Monitor support issue distribution to identify optimization opportunities.
+ Identify problematic processes and applications; review error logs and source code to help determine reproduction paths.
+ Investigate software crashes, with potential involvement in coding bug fixes.
+ Proactively identify opportunities to reduce future support burdens.
+ Resolve day-to-day issues related to strategy implementation; escalate issues that impact clients or strategic initiatives.
+ Participate in key initiatives as a project team member, executing defined tasks to achieve project goals.
**Education Qualifications**
+ Minimum of 2 years of relevant experience.
**Desired Characteristics**
**Technical Expertise**
+ Experience in sustainment engineering, technical customer support, or software development.
+ Hands-on operations experience across applications, operating systems, and network-level support.
+ Familiarity with basic computer networking and common end-user troubleshooting.
+ Experience with Windows, macOS, iOS, and Android operating systems.
**Business Acumen**
+ Ability to meet aggressive deadlines while maintaining strategic alignment.
+ Strong communication skills with both technical and non-technical audiences.
+ Ability to understand and clearly communicate complex business and technical concepts.
+ Demonstrated customer focus.
**Personal Attributes**
+ Strong project management skills with a track record of on-time, on-budget delivery.
+ Critical thinking and disciplined problem-solving to support leadership decision-making.
+ Excellent communication skills; confident and clear when interfacing with customers.
+ Ability to work independently with a keen attention to detail.
+ Highly collaborative and team-oriented.
+ Positive, enthusiastic, and confident demeanor.
**Note:** Must be willing to work weekend shifts and both day and night shifts.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) .
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Unlock Your Application Support Potential: Insight & Career Growth Guide
Real-time Application Support Jobs Trends in Austin, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Application Support in Austin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 45703 jobs in United States and 432 jobs in Austin. This comprehensive analysis highlights market share and opportunities for professionals in Application Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GE Aerospace is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Support Engineer Jobs Austin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GE Aerospace adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Application Support Engineer Jobs United States varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Application Support Engineer interview at GE Aerospace, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GE Aerospace's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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