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Application Support Engineer Job Opening In Charlotte – Now Hiring Infosys


Job description

Job description Infosys is seeking an Application Support Engineer with monitoring tools experience.

As a Production Services Specialist, the candidate will be responsible for ensuring availability and reliability of assigned production applications within a line of business.

To perform this function, the resource will have to perform daily tasks assigned by the Production Support Lead.Required Skills:• Candidate must be located within commuting distance or willing to relocate to Dallas, TX, Plano, TX, Charlotte, NC.

This position may require travel in the US • Bachelor’s degree or foreign equivalent required from an accredited institution.

Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 4 years of Information Technology experience.• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Infosys is unable to provide immigration sponsorship for this role at this time.• At least 4 years’ experience with UNIX and Windows system admin.• Ability to use different monitoring/profiling tools (Dynatrace, Autosys, Splunk, AppDynamics, AWR reports etc.) to monitor, gather, and report application performance on Windows or Linux machines.• Expertise in server monitoring, Agents monitoring and Node management.• Should be responsible for monitoring and fixing the items in Workbaskets, broken queues, and Health check.• Collaborate with multiple technology support teams during production issue triage as well as maintenance and upgrade projects.• Develop custom automation to streamline support processes (Shell/ Python scripting).• Perform root cause analysis for recurring problems by partnering with other teams to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages.• Knowledge of Oracle/SQL server.• Work with the multiple vendor support teams in troubleshooting, maintaining, and upgrading the software solutions.• Monitor multiple application instances, files and access for all enterprise security rules compliance and remediate violations if any and ensuring availability, continuity, and operational efficiency.Preferred Skills:• Analytical and Communication skills• Planning and Co-ordination skills.• Knowledge of ITIL concepts like Incident and Problem Management.• Experience in monitoring tools Autosys, ITRS, SPLUNK, Dynatrace and App Dynamics• Good UNIX, Linux, Wintel, Perl/Shell/Python scripting• Horizon (Atlassian) tools (JIRA, Bitbucket, Confluence)• CI/CD systems and deployment techniques• SQL/Database queries for data extraction.The job entails sitting as well as working at a computer for extended periods of time.

Should be able to communicate by telephone, email or face to face.

Travel may be required as per the job requirements.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Charlotte, United States, highlighting market share and opportunities for professionals in Application Support roles.

45355 Jobs in United States
45355
381 Jobs in Charlotte
381
Download Application Support Jobs Trends in Charlotte and United States

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Infosys adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer?

To improve your chances of getting hired for Application Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Engineer Job Success

Infosys interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the Infosys's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at Infosys, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Infosys's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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