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Application Support Engineer (Max $40/hr W2) Job Opening In Charlotte – Now Hiring Lenmar Consulting Inc.


Job description

Job Description

We are seeking a motivated Application Support Engineer (L1) to join our Run Support team.

This role provides the first line of defense for maintaining the stability, availability, and performance of Clients business-critical applications.

The ideal candidate will have experience in ticket handling, incident response, and application monitoring using tools such as Helix, AlertBot, Dynatrace, Splunk, and Zabbix.

As part of Clients Scaling and Growth Initiative, the Application Support Engineer will play a vital role in ensuring smooth daily operations and providing proactive monitoring to prevent disruptions.

Key Responsibilities

  • Monitor application health, performance, and availability across enterprise systems.
  • Triage, manage, and resolve incidents within the Helix ticketing system.
  • Escalate unresolved issues to L2 engineers or development teams as needed.
  • Follow established runbooks and SOPs for consistent incident resolution.
  • Provide timely updates to stakeholders during active incidents.
  • Document troubleshooting steps and contribute to the knowledge base.
  • Participate in shift-based support schedules, including on-call rotations to ensure 24/7 coverage.

Core Competencies

  • Familiarity with monitoring and alerting tools (AlertBot, Dynatrace, Splunk, Zabbix).
  • Strong communication skills, with the ability to provide clear and concise updates.
  • Solid problem-solving and analytical skills.
  • Ability to operate in fast-paced, high-pressure environments.
  • Team-oriented with a strong focus on customer experience.

 

Required: 1–2 years of experience in IT, service desk, or application support.

Education: Associate’s degree in computer science, Information Technology, or related field OR equivalent work experience.

Preferred: Bachelor’s degree in computer science, IT, or related discipline.

Certifications such as ITIL Foundation, CompTIA A+, or Helix training are a plus.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Charlotte, United States, highlighting market share and opportunities for professionals in Application Support roles.

43840 Jobs in United States
43840
338 Jobs in Charlotte
338
Download Application Support Jobs Trends in Charlotte and United States

Are You Looking for Application Support Engineer (Max $40/hr W2) Job?

Great news! is currently hiring and seeking a Application Support Engineer (Max $40/hr W2) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lenmar Consulting Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Application Support Engineer (Max $40/hr W2) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer (Max $40/hr W2)?

Key qualifications for Application Support Engineer (Max $40/hr W2) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer (Max $40/hr W2) Job Success

Lenmar Consulting Inc. interview tips for Application Support Engineer (Max $40/hr W2)

Here are some tips to help you prepare for and ace your Application Support Engineer (Max $40/hr W2) job interview:

Before the Interview:

Research: Learn about the Lenmar Consulting Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer (Max $40/hr W2) interview at Lenmar Consulting Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lenmar Consulting Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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