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Application Support Engineer Job Opening In MKD – Now Hiring RLDatix


Job description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere.

Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care.

Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care.

Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together.

Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible.

As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Skopje-based Application Support Engineer to join our Customer Support team, so that we can deliver exceptional technical support and ensure reliable Workforce application environments across EMEA.

The Application Support Engineer will resolve customer issues, manage system configurations, and maintain application health to strengthen client satisfaction and support safer healthcare delivery.

How You’ll Spend Your Time
· Resolve customer-raised tickets in line with SLAs to ensure timely and effective support.
· Troubleshoot application issues in order to restore service and prevent recurrence.
· Configure and maintain Workforce application environments to support accurate client onboarding and offboarding.
· Monitor system health and configure alerts to proactively detect and address issues.
· Investigate recurring incidents and contribute to post-incident reviews to drive continuous improvement.

What Kind of Things We’re Most Interested in You Having
· Experience in application or technical support, preferably in a customer-facing environment.
· Proven success in troubleshooting tickets and applying structured problem-solving to resolve complex issues.
· In-depth knowledge of configuring back-end environments, including SSO and authentication setups.
· Ability to work on-site in Skopje as part of the local Support team.
· Sincere interest in customer support, application reliability, and continuous improvement.
· A knack for working collaboratively with colleagues and customers across EMEA while being able to operate independently on assigned tasks.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.

Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process.

If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com .

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained.

Market and organizational factors are also taken into consideration.







Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in MKD, United States, highlighting market share and opportunities for professionals in Application Support roles.

43840 Jobs in United States
43840
1 Jobs in Mkd
1
Download Application Support Jobs Trends in Mkd and United States

Are You Looking for Application Support Engineer Job?

Great news! is currently hiring and seeking a Application Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RLDatix adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in MKD. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer?

Key qualifications for Application Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer?

To improve your chances of getting hired for Application Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Engineer Job Success

RLDatix interview tips for Application Support Engineer

Here are some tips to help you prepare for and ace your Application Support Engineer job interview:

Before the Interview:

Research: Learn about the RLDatix's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer interview at RLDatix, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RLDatix's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Application Support Engineer Positions

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