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Application Support Engineer, RDMA Networking Job Opening In Santa Clara – Now Hiring AMD

Application Support Engineer, RDMA Networking

    United States Jobs Expertini Expertini › United States › Jobs › Santa Clara › Computer Occupations › Application Support Engineer, Rdma Networking

Job description



WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences – from AI and data centers, to PCs, gaming and embedded systems.

Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary.

When you join AMD, you'll discover the real differentiator is our culture.

We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives.

Join us as we shape the future of AI and beyond.

Together, we advance your career.



THE ROLE:


AMD is looking for an influential application support engineer who is passionate about owning the complete customer experience.

If you are someone who cares deeply about enabling customer success and thrives wearing multiple hats, then this role is for you.

You will be a member of a core team of incredibly talented individuals working to support the latest hardware and software technologies driving the enablement of large scale AI clusters.



THE PERSON:


The ideal candidate should be passionate about customer success, customer sentiment and possess leadership and technical skills to drive complex issues to resolution.

Able to communicate effectively and work optimally with different teams across AMD.

Having a strong automation and scripting background is a must.



KEY RESPONSIBILITIES:



  • Be the technical focal point for assigned customers covering key AMD hardware and software solutions

  • Triage, troubleshoot and resolve customer reported issues

  • Drive resolution of customer found defects with internal teams with proper validations and documentation

  • Work with AMD's architecture specialists to improve future products

  • Provide systems/product training to customers and build a knowledge base for customer support and internal partners

  • Build tooling to improve customer experience with deployment and operations

  • Be part of an on-call rotation to support production systems


PREFERRED EXPERIENCE:



  • Experience with working directly with end customers and driving customer success

  • Strong fundamentals in Datacenter Networking, Routing & Switching incl.

    load balancing (ECMP), underlay/overlay technologies

  • Strong scripting skills in Python/Go/Shell scripting

  • Familiarity with GPU operations, Collective Communication Libraries, modern AI training contexts

  • Familiarity with InfiniBand protocol & RDMA – including setup, bring up, troubleshooting

  • Familiarity with RoCE v2 congestion control protocols

  • Familiarity with NCCL/RCCL test benchmarks

  • Familiarity with DPU and SmartNics

  • Experience with software development processes and tools such as debuggers, and source code control systems (GitHub) is a plus

  • There is not a remote option for this role, MUST BE BASED IN BAY AREA


#LI-RL1



Benefits offered are described: AMD benefits at a glance.



AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.

We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Santa Clara, United States, highlighting market share and opportunities for professionals in Application Support roles.

43840 Jobs in United States
43840
284 Jobs in Santa Clara
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Download Application Support Jobs Trends in Santa Clara and United States

Are You Looking for Application Support Engineer, RDMA Networking Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AMD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Application Support Engineer, RDMA Networking Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Santa Clara. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer, RDMA Networking?

Key qualifications for Application Support Engineer, RDMA Networking typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Application Support Engineer, RDMA Networking Job Success

AMD interview tips for Application Support Engineer, RDMA Networking

Here are some tips to help you prepare for and ace your Application Support Engineer, RDMA Networking job interview:

Before the Interview:

Research: Learn about the AMD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer, RDMA Networking interview at AMD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AMD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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