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Application Support Technician Job Opening In Las Vegas – Now Hiring Insight Global


Job description

Job Description
DAY TO DAY:

 · Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.

 · PROBLEM solve and identify solutions to non-standard requests.

 · DOCUMENT and communicate effectively in order to ensure timely resolutions.

 · SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);

 · Assesses and interpret customers' needs and requirements.

 · TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;

 · TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.

 · SUPPORT and assist with Vendor Access Requests.

 · TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.

 · DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.

 · Analyze technology solutions options and provides feedback to appropriate parties.

 · Maintain with all IT policies and procedures required.

 · TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.

 · Run through the testing process a clinical staff members would process through a patient case file in a day.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity employer that believes everyone matters.

Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) .

The EEOC Know Your Rights Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
MUST HAVES:

 · 2+ years of Information Technology experience (can be school)

 · Experience Supporting Applications

 · Strong customer service skills

 · Troubleshooting skills via phone or in-person

 · Microsoft 0365 experience

 · Willing to travel to different locations in the Las Vegas Area (up to 4)

 · Ability to work weekends once a month on Sunday to test Microsoft Windows patching

 · AA Degree or equivalent certification (A+, Network+, Security+) PLUSSES:

 · Healthcare experience

Required Skill Profession

Other General


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Las Vegas, United States, highlighting market share and opportunities for professionals in Application Support roles.

45355 Jobs in United States
45355
209 Jobs in Las Vegas
209
Download Application Support Jobs Trends in Las Vegas and United States

Are You Looking for Application Support Technician Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Application Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Las Vegas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Application Support Technician Job Success

Insight Global interview tips for Application Support Technician

Here are some tips to help you prepare for and ace your Application Support Technician job interview:

Before the Interview:

Research: Learn about the Insight Global's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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