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Application Systems Administrator - Retail POS Job Opening In – Now Hiring Tommy Bahama


Job description

Please click here (https://www.oxfordinc.com/copy-of-personnel-privacy-policy) to review our Applicant Privacy Policy.





HOW WE TAKE CARE OF YOU:

+ For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.

+ Potential Annual Bonus Opportunity.

+ 50% discount at restaurants and retail locations.

+ Career advancement opportunities as we are growing!

+ For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career sitehttps://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf

SET THE COURSE

Provide advanced technical support for the company’s database driven client/server based Restaurant, Enterprise, and POS retail business systems.

Typical tasks include systems planning and integration, technical and operational support, vendor oversight, training, and documentation.

BE THE ISLAND GUIDE


+ Provide daily operational support for the suite of Retail applications including the Aptos Connected Retail suite applications; Merchandising, Planning, Allocations, CRM, Sales Audit, and Point of Sale

+ Provide daily operational support Oracle Simphony in support of restaurant operations.



+ Provide Tier 3 technical support for Retail Point of Sale registers and Restaurant terminals at over 150 retail and 25 restaurant locations.



+ Receive & respond to applications related trouble reports from the IT Service Desk team, systems alarms, or internal systems user reports.



+ Assign and/or update incident severity levels based on business impacts.



+ Provide technical research resources for incident resolution coordinating with vendors when necessary.



+ Inform user groups and IT teams of incident occurrences and provide periodic status and resolution ETA.



+ Build and configure new store or restaurant servers, Point of Sale registers, and restaurant terminals.



+ Manage (application) software configuration of store servers & registers and restaurant servers & terminals.



+ Maintain troubleshooting documentation for frequent incident occurrences and FAQ’s for user groups.



+ Work with software vendors regarding resolution of application bugs and systems issues.



+ Create technical/operational test plans for new software patches and releases.



+ Implement patches and releases into production systems.



+ Identify and develop in-house systems functions and/or reports where vendor-provided software falls short of business needs.



+ Provide 24/7 on-call emergency support for systems and applications as needed.



+ Participate in established ITIL processes to drive out inefficiencies, operationalize recurring incidents, and continuously work to improve the team's customer satisfaction.




ESSENTIALS FOR LIFE IN PARADISE


+ Bachelor’s degree in computer science, MIS, Engineering, or a related field or equivalent combination of education and experience

+ Strong leadership, interpersonal and communication skills.



+ 4+ years of application administrator experience preferred with demonstrated progression of skills and responsibilities.



+ Experience with Windows O/S and Active Directory environment.



+ Ability to work through problems independently.



+ Must have professional phone, email, and customer service skills.



+ Experience with Atlassian (Jira & Confluence), ServiceNow, and SharePoint preferred.



+ Knowledge of SQL server database environment and SQL tools.



+ Understanding of relational databases including the ability to interpret schemas.



+ Experience developing SQL queries.



+ Experience writing scripts using PERL, DBI, VBS, shell, or bat.



+ Experience working with files using FTP, SCP, regex, diff, or parsing XML.



+ Experience with configuration management tools like Chef, Puppet, or Tripwire highly desired.



+ Experience working in a retail or restaurant environment highly desired.



+ Experience with Aptos, Epicor, NSB, or Oracle Simphony systems highly desired.



+ Experience with VeriFone pin pad devices highly desired.



+ Ability to comprehend and document technical issues with an attention to detail.



+ Ability to manage, prioritize, and communicate status of multiple tasks.



+ Ability to create intuitive technical and non-technical documentation.




Multiple factors will vary the applicable rate of pay for this role, including an individual’s experience, knowledge, and skillset, as well as work location and available budget.




Rate Range: $ 74,700 to $124,400 annually


Mahalo (thank you) for your interest in Tommy Bahama!


T ommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.




Tommy Bahama participates in E-Verify.

Details in English and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/EverifyPosterEnglish.pdf) .

Right to Work Statement in English (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWEnglishversion.pdf) and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWSpanishversion.pdf) .

Aloha!


At Tommy Bahama, paradise is our business.

Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax.

Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals.

There are countless opportunities to contribute to our continued success — if you'd like to help us Live the Island Life, we'd like to hear from you.


Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.



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Unlock Your Application Systems Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tommy Bahama adheres to the cultural norms as outlined by Expertini.

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2. Loyalty

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6. Respect for human rights

7. Obeying United States laws and regulations

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Interview Tips for Application Systems Administrator Retail POS Job Success

Tommy Bahama interview tips for Application Systems Administrator   Retail POS

Here are some tips to help you prepare for and ace your Application Systems Administrator Retail POS job interview:

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Research: Learn about the Tommy Bahama's mission, values, products, and the specific job requirements and get further information about

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Final Thought:

To prepare for your Application Systems Administrator Retail POS interview at Tommy Bahama, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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