Assistant Vice President Pre Sales Solution Architect

Job description

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace.

AI and digital innovation are redefining industries, and we’re leading the charge.

Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

 Inviting applications for the role of Assistant Vice President-Salesforce Pre-Sales Solution Architect - Agentic AI!

In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients.

You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

 In this role, you will leverage Genpact's innovative methodologies, intellectual property, and your technical expertise to lead global cross-functional teams and bring our clients' business ambitions to life with Salesforce business and technology product offerings with Einstein 1 and Data Cloud at its core.

Driving technology enablement will be crucial to empowering organizations to realize accelerated benefits.

Responsibilities 

• Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements.

• Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology and solution components.

• Lead and facilitate Salesforce discovery and scoping sessions with clients.

• Anticipate customer needs and identify appropriate solution alternatives - offer multiple potential solutions along with their pros and cons.

• Incorporate experience, business savvy, creative and out-of-the-box thinking in designing solutions and creation of roadmaps.

• Work with Sales and Delivery team to develop customer demonstrations and prototypes.

• Support 'proof of concept' engagements to help customers evaluate our capabilities.

• Conduct knowledge transfer to delivery team during the sales-to-delivery hand-off.

• Work with project teams to develop and validate estimates to support Change Orders 

• Contribute to estimations, proposals, and SOW creation.

• Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem.

• Achievement of utilization targets 

• Achievement of booking targets 

Qualifications we seek in you! 

Minimum Qualifications :

• Relevant years hands on implementation/delivery experience with Salesforce products and solutions like Sales, Service, Marketing, Experience clouds 

• Prior years of hands on implementation/delivery experience with Industry clouds like CPQ/Revenue, Consumer Goods, Health, Financial Services etc.

• Working knowledge of Data Cloud.

MuleSoft and Einstein 1 platform.

• Ability to think critically with an attention to detail to craft demo scripts and assist in client meetings.

• Minimum of 3 Salesforce Certifications.

• Ability to understand and explain related technical issues, and skills related to working and resolving problems in customer accounts.

• Excellent verbal and written communication skills.

You will spend a good part of their time in verbal one-on-one and one-to-many situations discussing a technical approach to solving a customer issue.

Non-Technical qualifications: 

• Bachelor’s degree / Graduates from a recognized university with work experience 

• Experience of working in a Technology consulting, professional services firm with fluency in understanding of engagement and commercial models.

• Firsthand experience and understanding of managed services, business and IT outsourcing pursuits and engagements.

• Ability to perform well in exciting complex environments, working well under pressure, and prioritizing within tight deadlines 

• Good presentation, influencing and interpersonal skills - both face to face and on phone / net conferencing 

Preferred Qualifications/ Skills 

• Practical exposure and experience with Einstein, Data Cloud, MuleSoft is a big plus.

 • Exposure and experience with competing products and solutions like Oracle, Microsoft D365, SAP, Adobe, ServiceNow etc.

is a big plus.

• Exposure and experience working with Salesforce Account Executives and Alliances team will be a big plus.

• Experience and expertise across the Supply Chain and Order to Cash process areas including Sales Planning, Sales Execution, Brand Marketing, Trade Marketing, Category Planning, Channel Planning, Promotion Planning, Promotion Execution, Merchandising, Sales Asset Management, Order Management, Sales Execution, Trade Payments, Deductions Management and Collections would be a big plus 

Why join Genpact?

•Lead AI-first transformation – Build and scale AI solutions that redefine industries

•Make an impact – Drive change for global enterprises and solve business challenges that matter

•Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

•Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

•Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

 The approximate annual base compensation range for this position is $100,000 to $125,000.

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” 

Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role.

area candidates are eligible for this role only.” 

Required Skill Profession

Operations Specialties Managers