Associa is building the future of community for nearly five million residents worldwide.
Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation.
For more than 43 years, Associa has brought positive impact and meaningful value to communities.
We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.
What We Offer?
- Competitive benefits package including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives.
- Awarded as Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Compensation: $21.00 - $23.00/hour; direct experience highly considered.
Employment Type: Full Time
Work Location: 27051 Towne Centre, Suite 200, Foothill Ranch, CA 92610
How Our Employees Make an Impact:
- Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
- Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
- Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
- Collaborate with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders.
Requirements
- High School Diploma or GED
- Minimum one year experience in customer service
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
- Knowledge of customer service best practices and conflict resolution techniques at a proficient level
- Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
- Able to prioritize, manage time, and meet deadlines.
- Able to interpret verbal and/or written instructions at a proficient level.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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