Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Associate, Client Support.
United States Jobs Expertini

Urgent! Associate, Client Support Job Opening In New York – Now Hiring S&P Global

Associate, Client Support



Job description

About the Role

:

Grade Level (for internal use):

07

The Team: Client Services – Customer Support Analyst

Impact & Responsibilities: The Loan Platforms division of S&P Global offers an innovative suite of products for its’ clients to address all of their loan settlement needs.

It is the first fully operational provider of par and distressed loan closing and recordkeeping services for the primary and secondary loan markets.

Through a unique combination of experienced personnel and electronic processing, hardware, and software, Loan Platforms is a single system to address market demands and support the entire life cycle of a loan.

The successful candidate will form a key part of the Loan Platforms team, responsible for maintaining the day-to-day operations of our Syndicated Loan Market offering, as well as supporting the questions and requests of our internal and external clients.

  • An exciting opportunity for someone with an analytical approach who thrives in a fast-paced environment and has an interest in financial markets.
  • An opportunity to facilitate and improve the settlement process by providing support to and collaborating with clients and internal teams.
  • Exposure to an exciting financial market and interaction, on a daily basis, with clients of varying levels of seniority.
  • An exciting opportunity to learn about finance, banking, and high technology.

  • Responsibilities:

  • General support of the Platforms
  • New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to operate within the platform.
  • Creation and maintenance of entity identifiers
  • Analysis of client administrative details and tax forms
  • Work with a global team responsible for front-line client services
  • Must consistently adhere to all internal procedures
  • Be pro-active in identifying problems.

    Either work with peers on a resolution or escalate them to management.
  • Capture and channel user feedback to the management team to facilitate the continuous improvement of our products and services
  • Ad hoc duties and projects as requested by the team leader
  • The role will continuously evolve depending on the candidates’ competencies to ensure challenge and growth.

    You will be empowered to the extent of your capacities.
  • Compensation/Benefits Information: (This section is only applicable to US candidates)

  • S&P Global states that the anticipated base salary range for this position is $50,000 to $58,000.

    Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
  • In addition to base compensation, this role is eligible for an annual incentive plan.
  • This role is eligible to receive additional S&P Global benefits.

    For more information on the benefits we provide to our employees, please click here.
  • What We’re Looking For:

    Basic Required Qualifications:

  • Ability to think laterally, analyze, and question processes
  • Excellent oral and written communication skills
  • Proficient in MS office
  • Team player
  • Ability to identify and escalate issues or concerns
  • Excellent prioritization skills, ability to multitask and work in a fast paced environment a requirement
  • Eager to learn with strong analytical and problem-solving abilities
  • Great organizational skills are a requirement
  • Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment
  • Must be able handle stressful customer situations with patience and poise
  • Proficient PC skills, especially in Microsoft Word and Excel.
  • Demonstrated knowledge and experience in working with internet-based applications
  • Ability to review processes and suggest improvements
  • About S&P Global Market Intelligence

    At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information.

    Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

    For more information, visit

    What’s In It For You?

    Our Purpose:

    Progress is not a self-starter.

    It requires a catalyst to be set in motion.

    Information, imagination, people, technology–the right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day.

    We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

    At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities.

    We Accelerate Progress.


    Our People:

    We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.

    Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

    We are changing the way people see things and empowering them to make an impact on the world we live in.

    We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

    We’re constantly seeking new solutions that have progress in mind.

    Join us and help create the critical insights that truly make a difference.

    Our Values:
     

    Integrity, Discovery, Partnership


    At S&P Global, we focus on Powering Global Markets.

    Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

    We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits:

    We take care of you, so you can take care of business.

    We care about our people.

    That’s why we provide everything you—and your career—need to thrive at S&P Global.

    Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you.

    S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

  • For more information on benefits by country visit:

    Global Hiring and Opportunity at S&P Global:

    At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

    Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent.

    By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

    Recruitment Fraud Alert:

    If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to.

    S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment.

    Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere.

    -----------------------------------------------------------


    Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Associate Client Potential: Insight & Career Growth Guide


    • Real-time Associate Client Jobs Trends in New York, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate Client in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 212200 jobs in United States and 6017 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in Associate Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Associate, Client Support Job?

      Great news! is currently hiring and seeking a Associate, Client Support to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at S&P Global adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Associate, Client Support Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Associate, Client Support?

      Key qualifications for Associate, Client Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Associate, Client Support?

      To improve your chances of getting hired for Associate, Client Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Associate, Client Support Job Success
      S&P Global interview tips for Associate, Client Support

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the S&P Global's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Associate, Client Support interview at S&P Global, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the S&P Global's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Associate, Client Support Positions

      Setting up job alerts for Associate, Client Support is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!