Associate Creative Director, User Experience

Job description

Make your mark at Comcast -- a Fortune 30 global media and technology company.

From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide.

Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love.

We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace.

Join us.

You’ll do the best work of your career right here at Comcast.

(In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work.

If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

**Job Summary**

The Global Design team is a part of our larger Global Technology and Product organization.

This team plays an integral role in exploring, delivering, and overseeing all aspects of the product-experience that millions of customers, across the world, interact with every day.
As an Associate Creative Director of Mobile & Broadband experiences on the Connected Experiences team, you’ll partner with area leaders for Smart Home and App Strategy to lead a world-class team of multi-disciplinary creatives.

This creative team crafts digital, end-to-end, user-experiences across native-mobile-applications to engage and support customers throughout their life cycle with a specific focus on the Xfinity App.
You will set, execute, and continuously evolve a unified design strategy & vision across your area, for your team, while working closely with product, engineering, and executive stakeholders to align design outcomes with business objectives.
You will be responsible for leading a team of individual contributors and managers, hiring, onboarding, and mentoring while growing your team.
**Job Description**

**Responsibilities include:**

+ Manage a team on the day-to-day, provide feedback, guidance, and critique work
+ Present strategy briefs to stakeholders to ensure clarity and alignment across business objectives
+ Work closely with stakeholders to align on timelines across a 6–12-month time-horizon
+ Leading with integrity, passion, and a personal commitment to excellence in all aspects
+ Fostering a culture of authentic curiosity, improvement through innovation, and tireless collaboration
+ Engaging and facilitating discussions and design workshops locally & globally
+ Maintaining a deep knowledge of our Connectivity products & services alongside the latest trends, innovations, and advancements in technology
+ Think holistically, champion the heroically simple, and spark joy across the experience
+ Collaborate with product management to prioritize roadmaps and objectives, ensuring alignment and cohesion throughout the design process
+ Leading, mentoring, and growing a high-performing team of designers, providing guidance alongside ultra-clear direction and vision

**Requirements:**

+ Experience building relationships with internal and external partners
+ Experience managing and leading a team of multidisciplinary designers
+ A diverse portfolio of mobile or web-applications, with an ideal focus on native-experiences in technology or startup environments
+ Efficiencies in Figma, Keynote & Power-point, and any AI-related applications
+ Excellent written, verbal communication skills (Must be able to present to executive leadership)
+ Experience working within a large engineering, product, and design organization

**Disclaimer:**

+ This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**_This position is ineligible for visa sponsorship.

To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future._**

Comcast is proud to be an equal opportunity workplace.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

**Skills:**

Design Leadership; Stakeholder Management; Mobile User Experience (UX) Design; Design Thinking; Product Strategies; Mobile User Interface Design

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits to eligible employees.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

7-10 Years

**Job Family Group:** Media

Required Skill Profession

Other General