Associate Director of Network Services

Job description

*Internal to CSUMB Applicants Only*

Classification: Administrator II
Hours:  Full-time / 40 hours per week
FLSA: Exempt

Anticipated Hiring Salary Range: $10,489 to $12,083* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position.

The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: October 27, 2025
Recruitment Status: Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees.

Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution.

Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives.

CSUMB’s sustainability goal is to be carbon neutral by 2030.

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators.

Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz.

Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff.

With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general direction of the Chief Information Officer (CIO), the Associate Director of Network Services (AD) provides strategic, technical, and operational leadership for the university’s wired, wireless, firewall, telecommunications, unified communications, servers, virtualization platforms, storage, data center systems, video systems, and high-performance research network infrastructure (HPRN).

The AD ensures the security, availability, and reliability of all network and telecommunications services that support academic, administrative, and research activities.

This position plays a key role in aligning network services with institutional goals, managing substantial budgets, vendor relationships, and fostering collaboration through systemwide initiatives.

The Associate Director will supervise the Network Services team and lead efforts to modernize and optimize campus networking operations with a focus on service excellence, innovation, and resilience.

Strategic Leadership & Planning

Network & Telecommunications Operations

Reliability, Monitoring & Incident Response

Security & Compliance

Community & Collaborative Engagement

Innovation & Educational Support

Vendor, Budget, & Resource Management

Leadership & Supervision

Other Responsibilities

Other Functions:

KNOWLEDGE, SKILLS AND ABILITIES:

Broad knowledge of enterprise networking and telecommunications, information security, and IT service management, with the ability to apply project management and process improvement practices to complex initiatives.

The role requires familiarity with trends in higher-education technology, including cloud services and collaboration platforms, as well as experience in budget planning, vendor management, and strategic policy development within a university or similarly complex environment.

Skills: Proven ability to lead diverse technical teams, manage complex infrastructure lifecycles, and foster collaboration across academic, administrative, and research domains.

Demonstrated strength in long-range strategic planning, service architecture design, and translating institutional priorities into technical action plans.

Skilled in conflict resolution, staff coaching, workforce development, and team reorganization.

Excellent project management, oral and written communication, and cross-functional coordination skills.

Ability to: Lead secure, scalable, and highly available enterprise network environments using modern architectures and best practices.

Oversee infrastructure planning, risk management, and the development of KPIs and SLAs for service monitoring and improvement.

Apply strategic and operational judgment in technology investment, capacity forecasting, and sustainability tradeoffs.

Represent the university in CSU-wide, regional, and national forums related to infrastructure, research support, and shared services.

Cultivate inclusive, high-performance teams through mentorship, professional development, and succession planning.

Develop funding strategies, author proposals, and build partnerships to advance institutional technology initiatives.

MINIMUM QUALIFICATIONS:

Equivalent to a bachelor’s degree in computer science, network engineering; or related field from an accredited college/university AND four (4) years of significant, professional experience in particularly those areas involving TCP/IP Internet networking, wireless networking, client-server technologies, and network operations practices.

A graduate degree in a related field may be substituted for two years of the required experience.

Additional experience, which has demonstrated the requisite skills and abilities, may be substituted for required education on a year-for-year basis.

Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

A master's degree and five (5) years of relevant experience.

Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration.

SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS:

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks.

The position requires working at a computer and desk for extended periods of time.

May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority.

While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.

BENEFITS/PERKS:

This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year.

For further information, please visit Employee Benefits Summary.

The University Corporation at Monterey Bay also provides access to affordable housing near main campus.

The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines.

For more information, visit: corporation/employee-housing

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing .

All employees must be eligible for employment in the

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer.

In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at .

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff.

We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

Required Skill Profession

Operations Specialties Managers