Associate Director, Sr Principal Business Analyst

Job description

**Working with Us**
Challenging.

Meaningful.

Life-changing.

Those aren't words that are usually associated with a job.

But working at Bristol Myers Squibb is anything but usual.

Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams.

Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.

We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Read more: careers.bms.com/working-with-us .

**Position Overview** : The Associate Director, Business Analyst in the LIMS/ELN Product Team will play a pivotal role in aligning scientific research needs with IT solutions, focusing on Laboratory Information Management Systems (LIMS) and Electronic Laboratory Notebooks (ELN).

This hands-on senior role involves working with researchers, lab personnel, and IT teams to gather requirements, design solutions, and ensure the effective implementation and support of LIMS and ELN applications.

The role will also lead adoption of **GenAI and agentic-AI capabilities** (e.g., Benchling Connect and MCP/Actions, orchestration across instruments and data platforms) to streamline experimental planning, automate routine steps, and improve data quality, while meeting security, privacy, and GxP expectations

If you seek a meaningful and impactful career, consider joining our diverse team!

**Desired Candidate Characteristics** :

+ Strong commitment to a career in technology with a passion for healthcare.
+ Advanced degree in Biological or Chemical sciences with extensive research experience.
+ Deep understanding of Research and Development process in Pharma industry.
+ Technical expertise in supporting LIMS and ELN systems in biotech/pharma research labs.
+ Extensive experience in business analysis, training, and leading LIMS and ELN platform rollouts.
+ Ability to work collaboratively with scientists, IT colleagues, vendors, and contractors.
+ Demonstrated ability to work across a matrixed organizational model.
+ Strong understanding of business needs and commitment to delivering the best user experience.
+ **Product mindset for AI:** balances innovation with compliance; can frame AI use cases with measurable outcomes (cycle-time, error-rate, adoption).
+ **Change leadership:** comfortable coaching teams on prompt-driven workflows, human-in-the-loop review, and model guardrails.
+ Excellent communication and leadership skills.
+ Agility to learn and implement new tools and processes.

**Key Responsibilities** :

+ **Strategic Planning** : Work with Product Owner to develop and execute strategic plans for LIMS and ELN systems to support research objectives and organizational goals.

Identify and prioritize initiatives in collaboration with research colleagues.

Define an **Agentic Lab** roadmap-prioritizing AI use cases such as experimental design assistance, plate-map planning, instrument hand-off, QC triage, result interpretation, and draft report generation; align with validated vs.

non-validated boundaries.
+ **Product Management** : Assist Product Owner to oversee the lifecycle of LIMS and ELN products, from ideation to deployment and continuous improvement.

Ensure that products meet user needs and regulatory requirements.

Build product roadmaps.

Own the **AI feature backlog** and success metrics (e.g., steps automated per workflow, % straight-through runs, reduction in rework).
+ **Requirements Gathering** : Collaborate with senior researchers, lab personnel, and other stakeholders to understand and document their needs and requirements for LIMS and ELN applications.
+ **Solution Design** : Work with IT and software development teams to design and propose solutions that meet the identified requirements, ensuring alignment with best practices and regulatory standards.
+ **Support** : Oversee the configuration, customization, and deployment of LIMS and ELN systems.

Provide hands on support during implementation phases to ensure smooth transitions and minimal disruption to lab operations.

Manage Jira boards, create user stories, and specifications for developers and testers.

Support end users in the use of LIMS, ELN, and other scientific applications, and troubleshoot user issues.

Conduct structured and one-off training in the use of LIMS, ELN, and other scientific applications.
+ **Testing and Validation** : Oversee the development and execution of test plans to ensure that LIMS and ELN applications meet the specified requirements and function correctly.

Develop and execute user acceptance testing (UAT) with end-users.
+ **Training and Documentation** : Create and deliver advanced training materials and sessions for end-users.

Develop comprehensive documentation, including user guides, standard operating procedures (SOPs), and system specifications.
+ **Continuous Improvement** : Monitor the performance and usage of LIMS and ELN systems, gather feedback from users, and identify opportunities for enhancements and optimizations.
+ **Compliance** : Ensure that all LIMS and ELN solutions comply with relevant compliance requirements, quality standards, and best practices in the life sciences industry.
+ **Initiative Implementation** : Assist Product Owner to manage and track initiative timelines, deliverables, and milestones.

Communicate implementation status and updates to stakeholders and management.
+ **Stakeholder Management** : Build and maintain strong relationships with end users to ensure effective support for LIMS and ELN initiatives.

**Qualifications** :

+ **Education** : Bachelor's degree in Life Sciences, Information Technology, Computer Science, or a related field.

Advanced degree ris strongly preferred.
+ **Experience** : Minimum of 7-10 years of experience as a Business Analyst, with at least 3-5 years in a leadership role, preferably in a life sciences research or laboratory environment.

Extensive experience with LIMS and ELN systems is highly desirable.
+ **Technical Skills** : Proficiency in LIMS and ELN applications, as well as familiarity with database management, data integration, and software development lifecycle (SDLC) methodologies.
+ **Analytical Skills** : Strong analytical and problem-solving skills, with the ability to translate complex scientific requirements into technical solutions.
+ **Communication Skills** : Excellent verbal and written communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
+ **Gen AI:** Hands-on experience delivering **agent** ic AI use cases in enterprise workflows-preferably in labs or scientific informatics.
+ Working knowledge of **prompt engineering** , **tool use/function calling** , **retrieval pipelines** (vector or hybrid search), and **evaluation frameworks** for LLMs.
+ Familiarity with **Benchling platform** concepts (Registry, Inventory, Notebook, Workflows, Insights, **Connect/MCP** , Actions/Webhooks) and how to wire agents to these capabilities.
+ **LIMS/ELN Platforms** : Experience working with LIMS/ELN platforms.
+ **Regulatory Knowledge** : Familiarity of regulatory requirements and quality standards in the life sciences industry, such as GxP.

**Preferred Qualifications** :

+ Experience with specific LIMS and ELN platforms (e.g., Genedata, Dotmatics, Revvity, Sapio, Benchling).
+ Certification in Business Analysis (e.g., CBAP, CCBA) or Project Management (e.g., PMP).
+ Familiarity with data analytics and reporting tools.
+ Experience with GenAI, Prompt engineering and **LLM-assisted reporting** .

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway.

You could be one step away from work that will transform your life and career.

**Compensation Overview:**

Cambridge Crossing: $183,260 - $222,068

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis.

Additional incentive cash and stock opportunities (based on eligibility) may be available.

The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience.

Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location.

For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care.

Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).

Financial well-being resources and a 401(K).

Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.

Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.

Parental, caregiver, bereavement, and military leave.

Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.

Other perks like tuition reimbursement and a recognition program.

**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary.

Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

**On-site Protocol**

BMS has an occupancy structure that determines where an employee is required to conduct their work.

This structure includes site-essential, site-by-design, field-based and remote-by-design jobs.

The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility.

Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.

For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.

For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.

Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.

If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com .

Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.

As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1596049
**Updated:** 2025-10-23 05:58:28.111 UTC
**Location:** Cambridge Crossing-MA
Bristol Myers Squibb is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

Required Skill Profession

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