Association Operations Manager

Job description

Association Operations Manager
Association Management Washington, D.C.

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Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for anAssociationOperations Manager to join our Association Management Unit in our Washington D.C. office.

The Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management.

What You Will Do:

Oversee all client operations including:

+ Managing annual budget, quarterly financial reports, and periodic forecasts in collaboration with executive director

+ Drafting and maintaining critical governance documents

+ Organizing and facilitating in-person and virtual meetings

+ Serving as lead staff liaison for several strategic task forces

+ Serving as project manager and coordinating the work of client team members

+ Managing association membership recruitment and retention efforts; including overseeing the association management database

+ Coordinating client team support for association meetings, conferences and virtual events

+ Supervising operations coordinators and associates in support the delivery of association services and programs

+ Establishing and maintain a positive and respected working relationship between client volunteer leaders and the client HQ team

+ Managing ad hoc projects

This Role Might Be for You If…

+ You, enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork

+ You have experience in prioritizing, delegating and managing projects from inception to completion

+ You possess strong leadership qualities and the ability to build strong relationships with internal and external partners

+ You demonstrate professional written and verbal communications skills

+ You have excellent time management and organizational skills

+ You possess a proactive approach to process improvement and have the ability to learn on the fly

+ You have a demonstrated ability to apply sound business judgment related to conflict resolution

Basic Qualifications

+ Bachelor's degree from an accredited four-year institution or equivalent experience

+ 5-7 years of relevant professional experience, to include direct supervisory responsibilities

+ Experience with budgets, financial reports, AMS platforms

+ Demonstration of previous writing and editing experience

+ Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications

+ Prior experience with association and volunteer management is highly preferred

+ Database experience and website skills are preferred

Where Do You Fit?



Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace.

By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path.

In addition, as a 100 percent employee-owned company, Smithbucklin offers all our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership.

As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.



Our hybrid environment offers you the option of working from home two days per week.

Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations.

The expected pay for this role is $80,000 – $90,000


Equal Employment Opportunity

At Smithbucklin, Equal Employment Opportunity is our commitment and goal.

All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law.

Applicants are encouraged to confidentially self-identify when applying.

Employment is contingent upon successful completion of reference and background investigation based on position.



Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.

Required Skill Profession

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