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Atlassian Jira Administrator / Developer (ITSM) Job Opening In Austin – Now Hiring Dutech Systems


Job description

Job Description

Job Description


We are seeking an experienced Senior Jira Administrator with strong expertise in Atlassian Cloud environments.

The ideal candidate will be responsible for designing, configuring, and maintaining Jira Software and Jira ITSM projects, ensuring scalable and efficient solutions that meet business needs.

This role requires a blend of technical proficiency, problem-solving skills, and clear communication to collaborate effectively with stakeholders and technical teams.


Key Responsibilities


  • Design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud.




  • Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.




  • Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.




  • Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.




  • Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk.




  • Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.




  • Support Jira Cloud migrations, including workflows and data transfers.




  • Ensure compliance with Atlassian Access and integrate with Active Directory for access control.


  • Minimum Qualifications


  • Proven experience with Jira administration and development, with a focus on Jira Cloud.




  • Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.




  • Experience with Jira REST APIs, HTML, and JavaScript for custom development.




  • Familiarity with Atlassian Access and integration with identity management systems.




  • Exceptional written and verbal communication skills (CEFR C2 or equivalent).


  • Candidate Skills & Experience

    Years
    Required / Preferred
    Experience 8
    Required
    Managing Jira Software & ITSM projects, including workflows, permissions, automations 5
    Required
    Expert-level proficiency in JQL 5
    Required
    Jira REST APIs and scripting for integrations/enhancements 5
    Required
    Strong communication and documentation skills 3
    Required
    Hands-on experience with plugins: ScriptRunner, JMWE, Email This Issue

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Atlassian Jira Potential: Insight & Career Growth Guide


    Real-time Atlassian Jira Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Atlassian Jira in Austin, United States, highlighting market share and opportunities for professionals in Atlassian Jira roles.

    195 Jobs in United States
    195
    6 Jobs in Austin
    6
    Download Atlassian Jira Jobs Trends in Austin and United States

    Are You Looking for Atlassian Jira Administrator / Developer (ITSM) Job?

    Great news! is currently hiring and seeking a Atlassian Jira Administrator / Developer (ITSM) to join their team. Feel free to download the job details.

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    The Work Culture

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    1. Independence

    2. Loyalty

    3. Impartiapty

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    Dutech Systems interview tips for Atlassian Jira Administrator / Developer (ITSM)

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