Austin Community College is hiring: UX Research Assistant (Hourly) in Highland

Job description

Overview

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment.

AR 4.0300.01

If you are a current Austin Community College employee, please apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.

We embrace our identity as a community college, as reflected in our mission statement.

We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
  
  
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title: UX Research Assistant (Hourly)

Job Description Summary:

The Office of Communications and Marketing seeking a detail-oriented and creative Web UX Research Assistant to support our web design, content, research, and development team.

The ideal candidate will assist in various research tasks, presentation preparation, asset documentation, and content updates, contributing to the overall success of our web redesign and marketing projects.

This position is ideal for someone who is passionate about creating user-centered digital experiences and eager to grow their career in UX research and design.

Job Description:

The ideal candidate will play a key role in supporting our Lead UX/UI Manager by conducting user research, organizing data, and contributing to light design tasks.

This position is ideal for someone who is passionate about creating user-centered digital experiences and eager to grow their career in UX research and design.

Description of Duties and Tasks

• Collaborate with the UX/UI Design Manager to create and distribute surveys, analyze results, and present findings.
  
  
• Assist in documenting and refining ACC assets within Figma, ensuring that design resources are up-to-date and accessible.
  
  
• Support web design & development tasks, including preparing survey documents, assisting in design & research activities across the site as it relates to current and upcoming projects.
  
  
• Build and refine presentation decks to communicate research findings to cross-functional teams and stakeholders, setting the tone for upcoming web design initiatives.
  
  

Skills:

• Strong understanding of core UX research methods (e.g., usability testing, surveys, interviews, card sorting, journey mapping) with the ability to adapt them to higher education audiences.
  
  
• Critical thinking and problem-solving skills to translate research findings into actionable design insights.
  
  
• Adaptability and initiative to help build new processes in a developing UX practice.
  
  
• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
  
  
• Curiosity and empathy for diverse student, faculty, and staff experiences, ensuring research is inclusive and student-centered.
  
  
• Foundational knowledge of accessibility and usability principles.
  
  
• Strong attention to detail with the ability to manage multiple projects simultaneously.
  
  
• Experience working in higher education or nonprofit environments.
  
  

Qualifications:

• Education: High School Diploma
• Preferred Education: Bachelors degree in Human-Computer Interaction, Psychology, Design, or a related field.
  
  Equivalent experience in UX research or a relevant role will also be considered.
  
  
• Experience: 1+ year of experience in UX research, usability testing, or related roles (internships or volunteer experience accepted).
  
  Familiarity with research & data tools (e.g., Useberry, Clarity, GA4) is a plus.
  
  Basic knowledge of UX/UI design tools such as Figma, Sketch, or Adobe XD.
  
  

Pay Rate

$29.60/hour

Number of Openings:

1

Job Posting Close Date:

October 2, 2025

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes.

If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job.

It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job.

Duties and responsibilities may change with business needs.

ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice.

Employees may be required to perform other duties as requested, directed, or assigned.

In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Required Skill Profession

Life, Physical, And Social Science Technicians