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Urgent! Automation Engineer 1, Automation Support Applications Job Opening In USA, USA – Now Hiring Ginkgo Bioworks

Automation Engineer 1, Automation Support Applications



Job description

Responsibilities

:
  • Create and continuously refine deployment playbooks including initial setup and configuration of our automation products, factory acceptance testing (FAT), and site acceptance testing (SAT).


  • Actively lead critical portions of system setup, configuration, FAT, SAT, and post-install stabilization – execute test plans, tune hardware/software parameters, and make real-time engineering decisions that ensure each RAC/Tile system meets acceptance criteria and transitions smoothly into routine operation.

  • Develop and validate automation scripts / configuration templates that standardize installs and reduce manual effort across the Deployment team.

  • Author and own SOPs, troubleshooting guides, and training material to keep documentation compliant and accessible as a single source of truth.

  • Execute or guide remote recovery efforts with customers, diagnosing root causes and executing corrective actions for instrument or integration level failures.
  • Perform and periodically audit the recurring PM program, ensuring tasks, frequencies, and parts lists meet reliability goals; train and certify customer operators and technicians on execution


    Minimum Requirements

  • Bachelor’s degree in Engineering, Life Sciences, or a related technical field and 0-3 years of relevant experience; or

  • An equivalent combination of education and progressively responsible, hands-on experience (e.g., 3+ years in laboratory automation, instrumentation, or related technical work) that demonstrates the same level of knowledge and ability.


  • On-site presence required 3-4 days/week (Emeryville, CA), strong communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.


  • Proactive problem-solving mindset and the ability to adapt in fast-paced environments.


  • Customer-focused approach, balancing customer needs while considering technical feasibility.

  • Strong interpersonal and teamwork skills; ability to convey concepts and priorities, as well as an ability to solicit and/or accept feedback.

  • Eager to learn and grow, staying up to date with new technologies and industry developments.

  • Self-motivated and capable of managing time and tasks with minimal supervision.

  • This position may follow a 4/10 schedule (10AM-8PM, four days per week) with a rotational third shift (8PM-4AM PT) requirement.

  • Occasional travel to customer sites for 1-2 weeks to conduct SAT (less than 10% total time).


  • Ability to bend, reach, and lift, push, or pull up to 25lbs.

    Ability to stand or walk for long periods of time.

    Repetitive action may be required while performing tasks.
  • Preferred Capabilities & Experience


    We do not expect that any one candidate will have all of the following capabilities - each is independently a preferred or “nice-to-have” capability.

  • Experience in a customer-facing role with an explicit Service Level Agreement (SLA)

  • Experience in operating, troubleshooting, or maintaining laboratory automation equipment or other complex automated machinery.

  • Experience in the Life Science industry, ideally in a lab or research setting.

    Proven track record of working in high-stakes environments, contributing to significant scientific advancements and operational improvements.

  • Experience in workflow/process scheduling software or interacting with multi-device systems.

    Expertise in managing complex workflows and integrating multiple devices to optimize laboratory processes and enhance productivity.
  • Total compensation for this role is market driven, with a starting salary of $70k+, as well as company stock awards.

    Base pay is ultimately determined based on a candidate's skills, expertise, and experience.

    We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.


    Required Skill Profession

    Engineers



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