AV Event Manager

Job description

Role: AV Event Manager

Contract Type: Full-time, Permanent

Location: New York City

Salary: $80,000 - $85,000 (depending on experience), plus benefits including: health, vision/dental insurance; disability, vacation, sickness, 401K, commuter benefits & employee assistance program

Hours: Monday – Friday – 40 hours

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations.

For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

Exciting new opportunity has arisen for a proven AV Event Manager, to join a new exciting team, working in a brand new building, featuring the latest Audio Visual technology.

Working as part of a dynamic AV Support Team at our client's headquarters in New York covering 100 meeting rooms, Auditorium, Dining rooms, Restaurant and Fitness Centre, we are looking for someone who can manage and oversee the delivery of the on-site and virtual event services between Kinly and the client.

The Events Manager will report to the Client Services Manager and the Managed Onsite Team Lead will assist with the AV Event planning and management across a range of onsite live events, webinars and hybrid events.

The position involves a high degree of client contact, often working with executive management and partners of the organisation to provide best in class services across all Audio Visual-related parts of event services.

Key responsibilities:

The Event Manager is expected to oversee all pre-event planning and resource scheduling, crewing, technical briefing, live event management and post-event debrief and also be responsible for ensuring that all the direct reports arrive on time for the start of the scheduled meeting setup-up time and remain until the required service is functioning correctly.

• Client Management – Building and maintaining client relationships

• Team Coordination – Direct Coordination of Event Technicians

• Fault Reporting Management – ensure all faults are reported and escalated

• Point of contact for key events in Auditorium and high-profile events/meetings

• Team Building – Promote and deliver team collaboration whilst maintaining team morale, whilst identifying opportunities for team training

• Reporting – Collection, entry of client statistical data including SLA performance, management information, team performance and other business metrics for the client

• Documentation – Drive the creation and enhancement of all site documentation including Standard Operating Procedures (SOPs) and Risk Assessments and work with the Operations Manager to ensure documentation processes and procedures are maintained

• Attend all pre-event planning meetings and be responsible for resource scheduling, crewing, technical briefing, live event management and post-event debrief

• Work with specialised production (internal and external) and facilities companies in the provision of events and broadcasts

• Maintain good communication channels with the clients to know their technical requirements and choose the right solutions

• On-site event management and overall responsibility of events

• Providing concise technical briefs to the operating crew and outsourcing and booking of hire equipment and additional services when required

• Post-event wrap-up report and meeting, including identification of incidents and problems

• Advise clients on best practice / most effective technology / best fit platform for their event / webinar

• Identify areas of potential Technological/Operational improvements and consult with the relevant stakeholders

• Coordinate all AV project/installation requirements

Skills and experience:

Candidates will have a deep and proven background, working in a similar, within a corporate organisation.

You will possess strong experience in webinar creation and delivery; a solid understanding of hybrid event delivery and excellent knowledge of AV controls, audio and video.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations.

Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere.

Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size.

We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences.

Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics.

We welcome your application.

Required Skill Profession

Operations Specialties Managers