Urgent! Backend AI Platform Engineer Job Opening In San Mateo – Now Hiring Freshworks
Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives.
To create a better experience for their customers and employees.
To help them grow.
Software is a choice that can make or break a business.
Create better or worse experiences.
Propel or throttle growth.
Business software has become a blocker instead of ways to get work done.
There’s another option.
Freshworks.
With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.
Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision.
Real impact.
Come build it with us.
Job Description
We are seeking a Backend AI Platform Engineer to design and build core backend services that power our Agentic AI Platform, enabling reasoning-driven agents, multi-agent orchestration, dialog management, and outcome-based workflows.
You will work closely with the Principal AI Agentic Architect to implement high-performance APIs, orchestration runtimes, agent lifecycle management, and integration with frameworks like LangChain, LangGraph, and LangSmith.
This role is hands-on and ideal for someone passionate about building robust, scalable backend systems in a fast-paced, startup-like environment.
Key Responsibilities:
Platform Backend Development
System Architecture & Scalability
Integrations & Data Services
Security, Compliance & Governance
Testing, Observability & Reliability
Please note: This is a hybrid role that will be based in San Mateo, CA or Bellevue, WA and requires an in-office presence three days per week (Tuesday - Thursday).
Qualifications
Required Qualifications:
Preferred Qualifications:
Additional Information
The annual base salary range for this position is $238,000 - $342,000.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
Freshworks also offers adoption and parental leave benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.
We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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Unlock Your Backend AI Potential: Insight & Career Growth Guide
Real-time Backend AI Jobs Trends in San Mateo, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Backend AI in San Mateo, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 22865 jobs in United States and 1392 jobs in San Mateo. This comprehensive analysis highlights market share and opportunities for professionals in Backend AI roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Freshworks is currently hiring and seeking a Backend AI Platform Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Backend AI Platform Engineer Jobs San Mateo.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Freshworks adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Backend AI Platform Engineer Jobs United States varies, but the pay scale is rated "Standard" in San Mateo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Backend AI Platform Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Backend AI Platform Engineer interview at Freshworks, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Freshworks's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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