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Urgent! Backend Developer Job Opening In Austin Texas – Now Hiring AVA Consulting



Job description

Day to Day Responsibilities of this Position and Description of Project:



Open to SLC and Austin



We are seeking a Technical Solutions Advisor who will evaluate technical business requirements for Medium, Large, and Enterprise level merchants within client's newly acquired business pipeline.

In this role, you will advise on multiple projects with potential sellers, new and existing in the client Marketplace.

The role is accountable to ensure our partnered merchants are provided with a proven foundation of client's technical standard practices and behaviors.





Individuals in this role will teach methods that are aligned with client and eCommerce industry standards, setting up businesses to be successful with client.

Members of this role will report to the manager of the Technical Solutions team in the Professional Services organization, which is part of Seller Excellence.





Responsibilities:

Lead technical discovery sessions with developers, at software partners or enterprise sellers, with the goal of determining integration path, scope, and timeline, including for

new or Client assignments

Develop partner or seller-specific integration plans and gain agreement from external developers and internal resources

Act as a technical liaison between team members, clients, and stakeholders to clarify project scope and roadmaps

Advise external clients on their implementation of technical systems and software solutions to ensure success

Prepare/update onboarding documentation for API/MIP integration paths

Provide oversight throughout integration engagement period, from kickoff to launch, and proactively address concerns, ensure deliverables are on-time, and mitigate risks appropriately to enable a successful launch

Test end-to-end system compatibilities and efficiencies

Troubleshoot existing integrations and debug integration problems, working closely with development and customer teams as needed

Optimally transition clients to our account and partner management teams for continued account growth

Drive continuous improvement initiatives to enhance integration processes, tools, and frameworks

Provide Connectivity Partner Management, Onboarding, Account Management, Product, and other teams with subject matter expertise to drive adoption of new features and successful integrations

Document and track account onboarding activities via Salesforce; report on KPIs weekly

Lead meetings with external and internal leadership teams and distribute other communications to a wide variety of stakeholders and leaders, including senior leaders



Required Qualifications :

5-8+ years experience in Sales Engineering, Engagement Management, Implementation, or Client Onboarding

Experience using Java, .NET, or Python; SOAP/XML and REST/JSON or equivalent

Project management experience or skills

Experience with HTTP/HTTPS protocol and use of web services

Technical expertise in the design, development, coding, testing, and debugging of software

Experience with client relationship management

Proven understanding of File Transfer Protocol and FTP client software

Experience using Postman or similar API testing tools

Experience using Jira or similar ticketing systems

Knowledge of Salesforce or other CRM software

Ability to communicate with a range of internal and external stakeholders, in technical, operational, and commercial roles, adjusting the content to ensure audience understanding



Additional Skills:

A passion for onboarding clients for success, including working directly with clients and designing and optimizing processes

Shown ability to lead and work on large/sophisticated system deployment projects in a team environment

Strong interpersonal skills

Values people, ethics, dedication, fun and an engaging culture

Strong analytical and organizational skills

Ability to handle several sophisticated projects at the same time with high degrees of variation and uncertainty


Required Skill Profession

Other General



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