Backfill - IT Support Technician

8-16 hours monthly

Physical inspection of IT Equipment for any visual alarms to facilitate break fixing any hardware issues

Unmounting/Remounting of existing IT equipment to resolve hardware issues

Escorting OEM field engineers to support New/Replace IT hardware devices

Deploy and test the Device implementation in accordance with the standard equipment configuration(s) and software image and in accordance with the procedures and specific Service Requests

Perform equipment and software IMACDs and re-installations in accordance with the specific Service Request, procedures and other application policies

Conduct data and application migration that is necessary due to any equipment or software IMACDs and re-installations

Perform onsite decommissioning services on equipment or software, or ship Devices as necessary to designated onsite quarantine location for reuse, disposal or return