Behavioral Health Program Manager

Job description

Behavioral Health Program Manager
Office/On-Site

Recruitment # 251008-1450MP-001


Location Middletown, CT

Date Opened 10/10/2025 12:00:00 AM

Salary $94,907* - $129,393/year (*New state employees normally start at the minimum)

Job Type Open to the Public

Close Date 10/23/2025 11:59:00 PM


Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)
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Do you have experience in business or health care administration or program development involving responsibility for financial management or budget development or grants management or professional health care or social services experience?



Are looking for an exciting opportunity to make an impact and advance your career?

Join us and be part of a revolutionary team shaping the future!




THE POSITION


The State of Connecticut (https://portal.ct.gov/) , Department of Mental Health and Addiction Services ( DMHAS (https://portal.ct.gov/DMHAS/About-DMHAS/Agency/About-DMHAS) ) is now hiring for a Behavioral Health Program Manager (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=1450MP&R1=&R3=) to join their team!



The Utilization Review Behavioral Health Program Manager (UR BHPM) is responsible for oversight of all Utilization Review functions and staff throughout CT Valley Hospital (CVH).

The UR BHPM provides direct supervision to all staff in the Utilization Review Department while coordinating daily workflow.

The UR BHPM works across divisions and programs to operationalize and integrate UR processes within CVH.

They serve as a liaison between clinical teams, insurance providers, and case management to support timely authorizations, continued stay reviews, and discharge planning.






HIGHLIGHTS



+ FACILITY: Connecticut Valley Hospital ( CVH (http://portal.ct.gov/DMHAS/CVH/Agency-Files/CVH---About-CVH) )

+ UNIT: Utilization Management

+ Location: Middletown, CT

+ SCHEDULE: Full-Time, 40 Hours per week, First Shift, Monday through Friday, 8:00am - 4:30pm

+ POSITION NUMBER: 152041







WHAT WE CAN OFFER YOU




+ Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

+ Professional growth and development opportunities

+ A healthy work/life balance (https://www.jobapscloud.com/ct/sup/EVPPDF123020.pdf) to all employees














DISCOVER THE OPPORTUNITY TO















+ Establish and maintain program protocols and procedures;

+ Collect, track, and monitor data pertaining to Utilization Review;

+ Assess, evaluate, and monitor documentation of all hospital disciplines when performing case reviews;

+ Attend professional workshops, seminars and in-service training;

+ Supervise Utilization Review Staff in review of medical records of individuals for purposes of maximizing reimbursement revenue;

+ May review medical records and compile documents for case presentations; and

+ Organize audits of medical records for compliance with state and federal regulations.





















ABOUT US


DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.







CVH opened in 1868 as the State’s public hospital for the treatment of persons with mental illness.

Today, CVH is the largest of DMHAS facilities, and includes 17 inpatient units over two campuses (Middletown and Hartford).

The hospital includes both a general psychiatry and addiction services units.

CVH provides comprehensive inpatient and outpatient psychiatric care and substance abuse treatment, including treatment for pregnant women and persons with dual diagnoses.

Specialty areas include geriatric and special services, an integrated network of comprehensive mental health services for older adults and young adult services.

The facility also runs the Traumatic Brain Injury (TBI) program which addresses the needs of TBI survivors, including reintegration into community living, independent living skills development, vocational and educational training, psychiatric, cognitive and neurological assessment and treatment, speech and physical rehabilitation as well as individual and family counseling.









PLEASE NOTE



+ A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.



+ All state employees must adhere to Connecticut's Policy for a Drug Free Workplace (https://portal.ct.gov/das/-/media/das/statewide-hr/a---z-listing-task-pdfs/drug-free-workplace-policy--february-2016.pdf) .













Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources?

Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en_US) for additional support throughout the recruitment process.



BEFORE YOU APPLY:


+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date.

You must specify your qualifications on your application.

The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.



+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application.

To receive educational credits towards qualification, the institution must be accredited.

If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.



+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process.

As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position.

This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.



+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application.

Failure to do so may result in not being considered for vacancies in that specific location or shift.



+ Timely Submission: All application materials must be received by the job posting deadline.

You will be unable to make revisions once you officially submit your application to the State.

Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting.

Request exceptions by emailing DAS.SHRM@ct.gov.



+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.





+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.




AFTER YOU APPLY:


+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date.

If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).



+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role.

To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.



+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.



+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.




QUESTIONS?

WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly.

For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.

If you have additional questions about the recruitment process, reach out to Jensine Tran at Jensine.Tran (Jensine.Tran@ct.gov) @ct.gov.



Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

EXAMPLES OF DUTIES




+ Assists in directing staff and operations for special programs;

+ Coordinates, plans and manages program activities;

+ Assists in formulating policy and procedures relating to general administration of a managed service system;

+ Participates in the formulation of agency policy;

+ Develops, implements and evaluates the goals and objectives consistent with agency mission and policy;

+ Interprets and administers laws pertaining to program;

+ Trains and evaluates staff;

+ Prepares and administers facility and community grant budgets;

+ Maintains contact with individuals, groups and other organizations which might impact on program operations;

+ Develops and maintains appropriate fiscal and programmatic mechanisms to ensure continuity of care to a defined population and appropriate allocation of resources;

+ Assesses staff needs for delivery of services;

+ Carries out policies and directives of department;

+ Assists in coordinating, planning and managing administrative and/or fiscal and clinical activities;

+ Ensures compliance with internal agency and accrediting bodies' standards;

+ Participates in the recruitment and hiring of staff, including outreach, interview and selection;

+ May assume a leadership role for agency system wide program development and administration activities;

+ Performs related duties as required.




KNOWLEDGE, SKILL AND ABILITY




+ Considerable knowledge of

+ principles and practices of public administration;

+ principles of mental health treatment and program design;

+ managed care system principles and practices;

+ clinical treatment methodologies and programs for psychiatric clients;

+ community resources;



+ Knowledge of

+ relevant state and federal laws, statutes and regulations;

+ relevant agency policies and procedures;

+ assertive treatment programs;

+ quality assessment and/or improvement techniques and accreditation body standards;



+ Considerable

+ interpersonal skills;

+ oral and written communication skills;



+ Ability to

+ analyze and prepare budgets;

+ prepare and administer grants.






MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in business or health care administration or program development involving responsibility for financial management or budget development or grants management or professional health care or social services experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED




+ College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelor's degree.

+ A Master's degree in public or health care administration, a Master's degree in business administration with a specialization in health services or hospital administration, a Master’s degree in social work or a Master's degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.






PREFERRED QUALIFICATIONS



+ Experience with quality or process improvement in healthcare settings

+ Comprehensive understanding of state and federal regulations pertaining to Utilization Review and Management

+ Experience in a supervisory or leadership role

+ Master's degree in nursing, Social Work, Healthcare Administration or a related field

+ Knowledge of best practices in medical documentation and coding

+ Experience with data collection and analysis



SPECIAL REQUIREMENTS

Incumbents in this class may be required to possess appropriate current licenses or certifications.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT
As defined by Sec.

5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.

As such, a job class is not meant to be all-inclusive of every task and/or responsibility.







Click on a link below to apply for this position:


Fill out the Supplemental Questionnaire and Application NOW using the Internet.

Apply Online

Required Skill Profession

Other General