Urgent! Bilingual Call Center Representative Job Opening In Lackland Air Force Base TX – Now Hiring Conduent State & Local Solutions, Inc
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Bilingual Call Center Representative (Onsite) Pay increase $16.05 an hour, plus $1.25 an hour shifts differential incentive 5pm and later = $17.30 an hr.
Training Starts November 17, 2025 Great Benefits & Weekend’s Off 3 Weeks PAID TRAINING Summary: As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts.
We will rely on you to actively listen to our clients’ customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.
In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Providing support to other positions/operations in cases of heavy workloads or absences.
What you get: Full Time Employment Hourly rate of $16.05 starting on day one.
Weekend’s OFF! Paid Training Career Growth Opportunities Full Benefit Options Great Work Environment People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience Can navigate multiple applications and research solutions with ease.
Love helping people and guiding them to the best solution for their issue.
Are excited by innovative technology.
Provide calm conflict resolution and problem resolution for frustrated customers.
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
Can commit to 100% attendance for three to five weeks of paid training.
Requirements Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Must pass Customer care assessment.
Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.
For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
The estimated hourly rate for this role is $16.05.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form .
Complete the form and then email it as an attachment to FTADAAA@conduent.com .
You may also click here to access Conduent's ADAAA Accommodation Policy .
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Unlock Your Bilingual Call Potential: Insight & Career Growth Guide
Real-time Bilingual Call Jobs Trends in Lackland Air Force Base, TX, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Bilingual Call in Lackland Air Force Base, TX, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 19295 jobs in United States and 112 jobs in Lackland Air Force Base, TX. This comprehensive analysis highlights market share and opportunities for professionals in Bilingual Call roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Conduent State & Local Solutions, Inc is currently hiring and seeking a Bilingual Call Center Representative to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Conduent State & Local Solutions, Inc adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Bilingual Call Center Representative Jobs United States varies, but the pay scale is rated "Standard" in Lackland Air Force Base TX. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Bilingual Call Center Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Bilingual Call Center Representative interview at Conduent State & Local Solutions, Inc, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Conduent State & Local Solutions, Inc's products or services and be prepared to discuss how you can contribute to their success.
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