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Urgent! Bilingual Customer Retention Specialist Job Opening In Westminster – Now Hiring TEKsystems
We're Hiring a Bilingual Customer Retention Specialist
Location: Broomfield, CO - Hybrid - 3 days in office
What You’ll Do
+ Engage Customers: Reach out proactively to understand and address reasons for potential service discontinuation.
+ Resolve Issues: Take ownership of customer concerns, ensuring high satisfaction and minimal escalation.
+ Make Decisions: Act independently to resolve customer needs with confidence and efficiency.
+ Deliver Excellence: Collaborate across teams and communicate with senior management to provide outstanding service.
+ Negotiate Solutions: Work directly with customers to overcome adoption barriers and resolve pain points.
+ Document Thoroughly: Maintain detailed records of interactions and activities in Salesforce.
+ Analyze Trends: Use data to identify opportunities to improve retention and reduce churn.
+ Collaborate Cross-Functionally: Partner with Sales and Support to manage escalations and enhance the customer experience.
+ Create Content: Develop and deliver materials that support customer adoption and engagement.
Qualifications
+ 3+ years of experience in Customer Service and Retention
+ Bilingual in English and Spanish (or Portuguese)
+ Proficiency in Salesforce
+ Strong problem-solving and analytical skills
+ Excellent time management and organizational abilities
Why Join Us?
+ Be part of a top-tier software company with a reputation for innovation and excellence.
+ Work in a collaborative environment where your ideas and impact matter.
+ Enjoy opportunities for growth, learning, and career advancement.
#westpriority25
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Westminster,CO.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
h4>About TEKsystems:
We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership.
TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.
We accelerate business transformation for our customers.
Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.
We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Unlock Your Bilingual Customer Potential: Insight & Career Growth Guide
Real-time Bilingual Customer Jobs Trends in Westminster, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Bilingual Customer in Westminster, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 77532 jobs in United States and 59 jobs in Westminster. This comprehensive analysis highlights market share and opportunities for professionals in Bilingual Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TEKsystems is currently hiring and seeking a Bilingual Customer Retention Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Bilingual Customer Retention Specialist Jobs Westminster.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Bilingual Customer Retention Specialist Jobs United States varies, but the pay scale is rated "Standard" in Westminster. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Bilingual Customer Retention Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Bilingual Customer Retention Specialist interview at TEKsystems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TEKsystems's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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