Bilingual Front Desk Receptionist

Job description

Bilingual Front Desk Receptionist - 32837 University Staff

**Description**
**University of Colorado Anschutz Medical Campus**

**Department: College of Nursing**

**Job Title:** **Bilingual Front Desk Receptionist**

**Position Location: Sheridan Health Services (Southwest Denver)**

**3525 W.

Oxford Avenue | Unit G1 Denver, CO 80236**

**Position #: 00820412 - Requisition #: 32837**

**Job Summary:**

Key Responsibilities:

+ Greets patients and their families.
+ Answers phone calls and schedules appointments for both clinic locations
+ Collects payments from patients for services provided and makes change where needed.
+ Reconciles change bank daily and submits daily deposit and deposit reconciliation report.
+ Inputs patient demographic and insurance data into the electronic health record system.
+ Completes patient registration paperwork for health and financial purposes, as needed.
+ Notifies other staff and providers of patient arrivals.
+ Aids with preparation of claims for insurance payers, submits prior authorizations with insurances.
+ Practices safety, environmental and/or infection control methods.
+ Processes medical records requests and makes copies of records as needed.
+ Provides excellent customer service.
+ Other duties as assigned.

**Why Join Us:**

**Diversity and Equity:**

**Qualifications:**

**Minimum Qualifications:**

+ Two years of general clerical experience.

**Substitution**

**Conditions of Employment:**

+ Must be willing and able to utilize bilingual skills (Spanish/English) at a conversation level in a clinical setting.
+ Must be willing and able to work in normal patient care environment with some exposure to biological hazards and infectious diseases.
+ Must be willing and able to pass a sex offender background check.

**Preferred Qualifications:**

+ Experience providing support over the phone and in-person to diverse groups of customers.
+ Experience utilizing Microsoft Office programs.
+ Experience working with public and/or private health insurance plans.
+ Experience using an electronic health record system.

**Competencies**

+ Ability to communicate effectively, both in writing and orally.
+ Ability to establish and maintain effective working relationships with all employees throughout the workplace.
+ Outstanding customer service skills.
+ High level of attention to detail and accuracy.
+ Computer competency with basic Microsoft Office programs.
+ Ability to work flexible schedules with multiple service lines (adult medical, pediatrics, behavioral health, and dentistry).
+ Ensure patient privacy and confidentiality within regulatory guidelines including but not limited to HIPAA and 42 CFR part2.
+ Exemplary organizational skills and ability to prioritize effectively.

**_Applicants must meet minimum qualifications at the time of hire._**

**How to Apply:**

**Screening of Applications Begins:**

**Anticipated Pay Range:**

_or hiring range_

_or hiring range_

**ADA Statement:**

**Background Check Statement:**

**Vaccination Statement:**

**Job Category**

**Primary Location**

**Schedule**

**Posting Date**

**Unposting Date**

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The College of Nursing has an opening for full-time Bilingual Front Desk Receptionist position within its federally qualified community health center, Sheridan Health Services (SHS), located in southwest Denver, CO (zip code: 80236).

This position will primarily provide phone center coverage at the community clinic but may provide coverage on an as-needed basis within other programs.

Sheridan Health Services is a multi-site, nurse-managed federally qualified community health center, funded through the Health Resources and Services Administration Bureau of Primary Healthcare; and is a collaborative effort between the College of Nursing and the Sheridan School District.

There are now 52 employees at two convenient locations to serve community health needs primarily for residents of Arapahoe, Denver, and Jefferson counties.

A Youth Health Clinic is in the Sheridan School District Administration building.

The Family Health Clinic is in southwest Denver on the Fort Logan campus and provides services to adults and children, 65% of whom identify at Latinx, and 42% of whom are best served in another language, with Spanish being the predominant second language.

Services offered include primary care across the lifespan: prenatal and postpartum, gynecology, dentistry, pharmacy, behavioral health, and outpatient substance abuse treatment.

Sheridan Health Services is a Patient-Centered Medical Home.

As such, we uphold a model of care that places the patient at the center, incorporating the values and beliefs of the patient in all decision-making.

We extend the clinic's reach through public health outreach, where nursing students provide community outreach, health education, and home visitation services.

https://nursing.cuanschutz.edu/patient-care/sheridan-health-services (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=https://nursing.cuanschutz.edu/patient-care/sheridan-health-services) The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays, and more.

To see what benefits are available, please visit: https://nursing.cuanschutz.edu/about/careers/benefits (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=https://nursing.cuanschutz.edu/about/careers/benefits) .

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff.

The university strives to promote a culture of inclusiveness, respect, communication and understanding.

We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

The University of Colorado is committed to diversity and equality in education and employment.

: College or university course work, appropriate to the work assignment, may substitute on a year for year basis for the experience :

For full consideration, please submit the following document(s): 1.

A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2.

Curriculum vitae / Resume 3.

Five professional references including name, address, phone number (mobile number if appropriate), and email address 4.

A copy of all current licenses and certifications (CPR/BLS, etc.) Applications are accepted electronically ONLY at www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=http://www.cu.edu/cu-careers) .

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=CON.HR@ucdenver.edu)

Applications will be accepted until the position is filled.

The starting salary range () for this position has been established as $35,448 to $41,500.

The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation unless it is non-exempt.

Your total compensation goes beyond the number on your paycheck.

The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=http://www.cu.edu/node/153125)

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process.

To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=hr.adacoordinator@ucdenver.edu) ​.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors.

To assist in achieving that goal, we conduct background investigations for all prospective employees.

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) .

If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively.

In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .

Application Materials Required: Cover Letter, Resume/CV, List of References : Administrative Support and Related : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 20468 - CON-DEAN ADMINISTRATION : Full-time : May 9, 2024 : Ongoing Posting Contact Name: College of Nursing Human Resources Posting Contact Email: CON.HR@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5612446&targetURL=CON.HR@ucdenver.edu) Position Number: 00820412jeid-811b3208d6c05c4fa78e4d0218544216
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy.

All qualified individuals are encouraged to apply.

Required Skill Profession

Other General