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Bilingual Member Services Representative - Remote Job Opening In Long Beach – Now Hiring TEKsystems


Job description

Remote - but must live within CA, AZ, NM, NV or TXPosition Overview
We are seeking a compassionate and customer-focused Member Services Representative to serve as an advocate and primary point of contact for our members.

This role is responsible for addressing inquiries related to benefits, eligibility, referrals, claims, and other aspects of health plan services.

The ideal candidate will deliver superior customer service while maintaining professionalism and cultural sensitivity.
Key Responsibilities

+ Respond to member questions and concerns via phone, email, and other channels

+ Provide accurate information regarding benefits, eligibility, referrals, and claims

+ Ensure member satisfaction through timely and empathetic support

+ Maintain confidentiality and adhere to HIPAA and organizational standards

+ Collaborate with internal departments to resolve member issues efficiently

+ Document interactions and outcomes in the system accurately

Required Qualifications

+ Minimum 2 years of call center experience

+ Bilingual fluency (written and verbal) in Korean, Mandarin, Cantonese, or Vietnamese is required

+ Strong customer service and communication skills

+ Ability to work independently and manage multiple priorities

+ High attention to detail and organizational skills

Preferred Qualifications

+ Previous experience working with a health plan or healthcare organization

+ Familiarity with member services, claims, or benefits administration

If you are passionate about helping others and thrive in a fast-paced, service-oriented environment, we encourage you to apply!
#westpriority25
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
h4>About TEKsystems:
We're partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership.

TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.

We accelerate business transformation for our customers.

Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required Skill Profession

Other General


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Unlock Your Bilingual Member Potential: Insight & Career Growth Guide


Real-time Bilingual Member Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Bilingual Member in Long Beach, United States, highlighting market share and opportunities for professionals in Bilingual Member roles.

98032 Jobs in United States
98032
1012 Jobs in Long Beach
1012
Download Bilingual Member Jobs Trends in Long Beach and United States

Are You Looking for Bilingual Member Services Representative Remote Job?

Great news! is currently hiring and seeking a Bilingual Member Services Representative Remote to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Long Beach. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Bilingual Member Services Representative Remote typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Bilingual Member Services Representative Remote Job Success

TEKsystems interview tips for Bilingual Member Services Representative   Remote

Here are some tips to help you prepare for and ace your Bilingual Member Services Representative Remote job interview:

Before the Interview:

Research: Learn about the TEKsystems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Bilingual Member Services Representative Remote interview at TEKsystems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TEKsystems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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