Branch Operations Supervisor

Job description

**Your Impact at Lowe’s**

As the Branch Operations Supervisor, you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage

This role maintains a safe working environment and builds a culture of safety among associates, monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks.

**How We Support You**

As an industry leader, we invest in the people and technology needed to grow and win as a team.

· Grow Your Career: We foster a culture that embraces continuous learning, empowering you to develop your skills.

From lateral moves and promotions to a new career field, we can help you shape (and own) your future.

· Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.

· Financial Future: We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.

· Bonus Potential: When we win, you win.

We award front line workers discretionary and profit-sharing bonuses when we succeed.

· Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

**Your Day at Lowe’s**

In this role, safety is our core value, with regular training and prompt issue resolutions.

As a supervisor, you play a key role in ensuring your teams regularly follow proper policies, regulations, and safety procedures.

You also play a key role in responding quickly to changing workflow conditions and contribute positively to the facility's key performance indicators.

The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team.

This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates.

Key Responsibilities

· Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.

· Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates

· Identifies and assists in implementing process improvements or new processes launched from corporate

· Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations

· Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback

· Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

**Minimum Qualifications**

• Bachelor's Degree or equivalent experience

• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback

• 6 Months Experience supporting or participating in the process of training, mentoring, and developing associates

**Preferred Qualifications**

• Experience building a culture of safety among subordinates and peers

• Experience working with and communicating to next level leadership

• Experience with software applications such as Microsoft Office and/or a Warehouse Management System

• Bi-lingual skills, if applicable to the facility

**Schedule Requirements**

• Available to work a set schedule that may be changed by management based on the facility's needs.

• May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

**Working Conditions**

Environmental factors vary by location.

You may be working in both inside and outside weather conditions.

Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible.

You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume.

Associates must follow guidelines, limiting single lifts to 70 pounds.

Team lifts are used minimally starting at 70 pounds or when needed.

Powered equipment should be used as required, with proper training or assistance from a trained coworker.

**About Lowe’s**

Lowe’s Companies, Inc.

(NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States.

With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates.

Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

For more information, visit Lowes.com.

**EEO Statement**

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

_Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Required Skill Profession

Other General