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Urgent! Business Systems Analyst (SQL + REST API's) - Delta Dental Job Opening In Oakland California – Now Hiring Shiftcode Analytics, Inc

Business Systems Analyst (SQL + REST API's) Delta Dental



Job description

Interview: Virtual

Visa: USC, GC and GC EAD, H4 EAD

Hybrid: Oakland, CA

Must send the Month and Day of the Birthday & last 4 SSN with ALL submissions




  • DO NOT send any candidates with over 7 years of experience.....







  • (BIG MUST HAVE) Minimum 5 years and Maximum 7 years experience in Business Systems Analysis






  • (BIG MUST HAVE) Experience in SQL and RESTful API's is key for this position . ApI's and Microservices experience on BSA projects.







  • (BIG MUST HAVE) Hands-on experience with RESTful APIs ( design, consumption, and documentation ).







  • (MUST HAVE) Proficient in SQL with the ability to write queries and pull reports .







  • (MUST HAVE) Demonstrated ability to produce clear process flows, SOPs, and API reference guides.






Job Description: (mid-level) Business Systems Analyst (SQL + REST API's)






  • Minimum 5 and maximum 8 years in business analysis or a related field.


  • Elicit, analyze, and document business requirements from stakeholders and documentation reviews.


  • Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities.


  • Document existing processes end-to-end and produce up-to-date process flows.


  • Transform business needs into clear functional specifications, user stories, and use cases for IT delivery.


  • Own the creation and maintenance of process maps, flowcharts, and standard operating procedures.


  • Continuously learn new business domains and technology stacks to ensure documentation stays current.


  • Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices.


  • Create and maintain an API playbook that serves as a reference for both business and technical teams.


  • Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements.


  • Validate proposed solutions through feasibility assessments and impact analysis.


  • Partner with QA/QE to define and execute test plans, cases, and scripts verifying functionality and usability.


  • Facilitate defect triage and drive timely resolution.


  • Serve as the liaison between business units and IT teams, fostering clear communication and alignment.


  • Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions.


  • Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities.




Skills/Exp:




  • Proficient in SQL with the ability to write queries and pull reports.

  • Hands-on experience with RESTful APIs (design, consumption, and documentation ).


  • Demonstrated ability to produce clear process flows, SOPs, and API reference guides.


  • Excellent written and verbal skills; adept at presenting complex information.


  • Eager to learn, adapt quickly to new technologies, and take ownership of documentation quality.


  • Strong problem-solving skills and the ability to drive consensus across stakeholders.


  • Proactive self-starter who thrives in a fast-paced environment.


  • Familiarity with Agile/Scrum tools (e.g., JIRA, Confluence).


  • Experience with process-mapping tools ( Miro).


  • Good understanding of dental health insurance







Required Skill Profession

Other General



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    Unlock Your Business Systems Potential: Insight & Career Growth Guide


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