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Urgent! Call Center Customer Service Representative (Inbound call center) Job Opening In San Antonio – Now Hiring SpectrumAM

If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you.
We are looking for someone that thrives in fast–paced multitasking, which can solve complex problems quickly – with a smile!
WHO IS SPECTRUM ASSOCIATION MANAGEMENT?
We are an HOA Management Company… NO, NOT the internet company!! We manage the operations of many homeowners’ associations throughout Texas and Arizona.
We are proud to be one of the most respected and recognized companies in our industry.
Named Best Place to Work for the last 18 years in a row! We are energetic and passionate about our goals that have led to continued company growth, which translates to more opportunities for our employees (or as we call them, Oddballs!)
WHO ARE WE LOOKING FOR?
We are looking for highly motivated people who can multitask across different communication platforms and have a passion for customer success.
We operate a contact center with a friendly and team-oriented atmosphere where we support thousands of diverse requests daily.
Our homeowners contact us in many channels – phone, email, chat.
Experience in a fast-paced call center environment or similar type of customer service role is desired, buy may not be required if you know you will excel in that type of environment.
We are currently hiring for a full-time representative.
Shift hours may vary based on business needs but will be between 8 am to 6 pm Monday to Friday.
Some weekend work available but not required.
What are the Top 5 Qualities of someone that is successful at this role:
1) Self-Motivated individual that over-achieves goals set for you and your department.
2) Fast learner that can understand that complex service we manage, to best serve the homeowner.
3) Resilient and positive attitude while handling many difficult interactions with homeowners.
4) Tech wizardry to efficiently use CHAT, EMAIL, PHONE, and client database tools seamlessly
5) Strong passion for customer success and pride on resolution of homeowner concerns
Please visit for a visual description of the role and benefit details.
SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS
We offer a comprehensive package that is more than just a paycheck
Recognized as Best Places to work for the past 18 years in a row.
k since 2007!
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based homeowners’ association management company.
(With offices throughout Texas and Arizona)
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
Work / Life balance.
5 weeks of PTO to allow for rest, travel, family, and hobbies.
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Pay $15.00/hr.
with reviews and performance increase opportunities every 6 months.
Office location:
17319 San Pedro Avenue
San Antonio, Texas 78232
For more information about Spectrum Association Management, visit our website at

Spectrum Association Management is an Equal Opportunity Employer.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Call Center Potential: Insight & Career Growth Guide
Real-time Call Center Jobs Trends in San Antonio, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Call Center in San Antonio, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 45156 jobs in United States and 1142 jobs in San Antonio. This comprehensive analysis highlights market share and opportunities for professionals in Call Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SpectrumAM is currently hiring and seeking a Call Center Customer Service Representative (Inbound call center) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Call Center Customer Service Representative (Inbound call center) Jobs San Antonio.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SpectrumAM adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Call Center Customer Service Representative (Inbound call center) Jobs United States varies, but the pay scale is rated "Standard" in San Antonio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Call Center Customer Service Representative (Inbound call center) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Call Center Customer Service Representative (Inbound call center) interview at SpectrumAM, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SpectrumAM's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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