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Call Center On-Site Lead Job Opening In Golden – Now Hiring Goldschmitt and Associates


Job description

At Goldschmitt and Associates LLC (G&A), we’re not just another company—we’re a catalyst for innovation and impact, and we’re inviting passionate, forward-thinking individuals to join us on this journey.


Recognized multiple times on the Inc 5000 list of the fastest-growing companies, G&A is a leader in tech transformation and system modernization for some of the nation’s most important federal agencies.


Our culture is built on creativity and collaboration.


We offer flexible schedules, telework options, and an environment where your ideas truly matter.


At G&A, you won’t just clock in—you’ll be solving real-world challenges and working on projects that make a difference in the lives of millions.


Joining our team means becoming part of a vibrant, connected community where innovation thrives, your voice is heard, and your impact is felt.


Whether you’re a tech enthusiast, a strategic thinker, or a problem-solver, at G&A, you’ll have the opportunity to level up your career while making a real-world impact.


If you’re ready to be part of a company that values purpose as much as progress, G&A is the place for you!


Summary:



  • Goldschmitt and Associates is seeking an On-Site Lead for an onsite position in Golden, Colorado, in support of the U.S.

  • Department of Veterans Affairs Denver Logistics Service.
  • This contract is anticipated to run through September 2026, with an option year through 2027.
  • This is a Service Contract Act (SCA) position.

Per the Wage Determination (WD), the hourly wage for this position is $20.26.  Job Duties and Responsibilities:



  • Serve as shift lead, balancing call center coverage and staff workload Process orders for medical devices, prosthetics, hearing aids, telehealth equipment, and other VA-requested supplies Support VSST staff with troubleshooting order entry issues Provide daily reporting support and validate order processing accuracy Escalate complex or unresolved issues to the On-Site Supervisor Necessary Skills and Knowledge: Strong written and verbal communication skills Minimum Qualifications: Possess at least 1 year of experience in call center, clerical, or customer service environments Possess a high school diploma or equivalent certification, such as a General Educational Development (GED) diploma Possess the ability to pass a Tier 1 National Agency Check with Inquiries (NACI) investigation and maintain eligibility, including possessing United States citizenship Previous experience of Microsoft Office Suite, including Excel, Outlook, and Word, SharePoint Possess a typing speed of 40 WPM and navigate multiple software platforms Preferred Qualifications: Possess an Associate's degree Prior VA systems knowledge (ROES/VistA)  Experience in medical equipment support The application deadline for this position is October 1, 2025.

NOTE:



  • This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

  • It is intended to describe the general nature and work responsibilities of the position.
  • This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.

Goldschmitt and Associates offers the following benefits:



  • 401(k) with immediate vesting Paid Federal Holidays Tuition Reimbursement Medical Insurance, including Vision and Dental Insurance Employer-Paid Short-Term and Long-Term Disability Employer Paid Life Insurance Supplemental Life Insurance FSA/HSA Programs Commuter Benefits Program Adoption Assistance Program Employee Assistance Program (EAP) Caregiver Support Program Health Advocacy Program Financial Wellbeing Support Goldschmitt and Associates is an equal opportunity employer.

  • All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


  • Powered by JazzHR
  • Required Skill Profession

    Information And Record Clerks


  • Job Details

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Unlock Your Call Center Potential: Insight & Career Growth Guide


Real-time Call Center Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Call Center in Golden, United States, highlighting market share and opportunities for professionals in Call Center roles.

43867 Jobs in United States
43867
6 Jobs in Golden
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Download Call Center Jobs Trends in Golden and United States

Are You Looking for Call Center On Site Lead Job?

Great news! is currently hiring and seeking a Call Center On Site Lead to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Goldschmitt and Associates adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Call Center On Site Lead Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Golden. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Call Center On Site Lead?

Key qualifications for Call Center On Site Lead typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Call Center On Site Lead, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Call Center On Site Lead Job Success

Goldschmitt and Associates interview tips for Call Center On Site Lead

Here are some tips to help you prepare for and ace your Call Center On Site Lead job interview:

Before the Interview:

Research: Learn about the Goldschmitt and Associates's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Call Center On Site Lead interview at Goldschmitt and Associates, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Goldschmitt and Associates's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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