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Call Center Representative Job Opening In Union – Now Hiring Planet Honda


Job description

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to join our Business Development Center (BDC) team to help drive sales and enhance our customer experience.
We are committed to providing everyone with quality vehicles, service, and exceptional customer satisfaction.


 


Job Description:
As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email.
Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.

 


 


Key Responsibilities:



  • Respond promptly to customer inquiries via phone, email, and chat

  • Schedule appointments for customers to meet with our sales team

  • Follow up with previous customers to maintain relationships and encourage repeat business

  • Maintain an accurate database of customer information and all interactions

  • Provide exceptional customer service by addressing customer concerns and questions

  • Collaborate with the sales and service departments to ensure a seamless customer experience

  • Achieve consistent weekly and monthly performance targets


 


Requirements:



  • High school diploma or equivalent

  • Previous experience in a customer service or sales role

  • Excellent communication and interpersonal skills

  • Strong organizational skills and attention to detail

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

  • Must be able to work on Monday – Saturday (day off during the week and Sundays)

  • Positive attitude and a team player


 


We Offer:



  • Medical/Dental/Vision Plan

  • 401k

  • Employee Assistance Program

  • Proven Sales & Product Training

  • Opportunities for Advancement 

  • Dealership Gym

  • Employee Purchase Program



  • Dealership Café

  • Base salary with performance-based bonuses

  • Paid time off and holidays

  • Opportunities for career advancement and professional development

  • Employee discounts on vehicles, parts, and services

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Call Center Potential: Insight & Career Growth Guide


Real-time Call Center Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Call Center in Union, United States, highlighting market share and opportunities for professionals in Call Center roles.

43867 Jobs in United States
43867
27 Jobs in Union
27
Download Call Center Jobs Trends in Union and United States

Are You Looking for Call Center Representative Job?

Great news! is currently hiring and seeking a Call Center Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Planet Honda adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Call Center Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Union. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Call Center Representative?

Key qualifications for Call Center Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Call Center Representative?

To improve your chances of getting hired for Call Center Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Call Center Representative Job Success

Planet Honda interview tips for Call Center Representative

Here are some tips to help you prepare for and ace your Call Center Representative job interview:

Before the Interview:

Research: Learn about the Planet Honda's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Call Center Representative interview at Planet Honda, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Planet Honda's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Call Center Representative Positions

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