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Urgent! Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr Job Opening In Remote – Now Hiring Moses/Weitzman Health System
**Job Description Summary:**
**Job Description:**
The Call Center Specialist position involves providing consistent, quality customer service to both internal staff members and external patients.
The Call Center Specialist will actively manage each call by taking ownership of it to enhance the customer experience and build relationships.
The Call Center Specialist will listen to the patient’s request and take appropriate action to respond to it, including, but not limited to the scheduling of appointments, the electronic transmission of messages to the clinical team, and the answering of questions regarding medication refills.
In managing these requests, the Call Center Specialist will exemplify the highest level of customer service with a focus on efficiency and quality.
The Call Center Specialist will consistently demonstrate proficient data entry skills, knowledge of insurance billing, while maintaining confidentiality.
It is essential that they demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.
**Compensation and hours:**
+ Current rate of pay for this position $21.00 an hour.
+ This is a part-time position.
+ Must be available for full-time training.
+ Hours to be worked in Eastern Standard Time.
**QUALIFICATIONS**
Required Skills and Education - please read
+ **Required -** **Bilingual required** **( English & Spanish)**
+ **Required: Associate's Degree OR Medical Assistant Certification + 1 Year Experience**
+ Experience in a Call Center or other busy phone system
+ Electronic appointment scheduling experience
+ Strong customer service experience
+ Excellent Verbal communication skills
+ Proven ability to Multi Task
+ Problem Solving and critical thinking skills a plus
+ Remote workers must live and work in the United States* (*Territories Excluded)
+ Remote workers must have access to reliable, high-speed Internet
This Position is available for remote work.
**Organization Information:**
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers.
The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states.
As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe.
Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
**Time Type:**
Part time
MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Unlock Your Call Center Potential: Insight & Career Growth Guide
Real-time Call Center Jobs Trends in Remote, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Call Center in Remote, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 68476 jobs in United States and 117 jobs in Remote. This comprehensive analysis highlights market share and opportunities for professionals in Call Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Moses/Weitzman Health System is currently hiring and seeking a Call Center Specialist Remote Part Time (20 Hours) Bilingual REQUIRED (Spanish/English) $21/hr to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Call Center Specialist Remote Part Time (20 Hours) Bilingual REQUIRED (Spanish/English) $21/hr Jobs Remote.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Moses/Weitzman Health System adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Call Center Specialist Remote Part Time (20 Hours) Bilingual REQUIRED (Spanish/English) $21/hr Jobs United States varies, but the pay scale is rated "Standard" in Remote. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Call Center Specialist Remote Part Time (20 Hours) Bilingual REQUIRED (Spanish/English) $21/hr typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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