Capgemini Invent, Customer Analytics Sr. Consultant

Job description

**Candidates can be based out of Chicago | Atlanta | New York Metro | San Francisco**

As a **Data Scientist** within the **Customer Analytics Advisory** team at Capgemini Invent, you will play a pivotal role in helping clients transform and optimize their operations by leveraging insights from customer, commercial, and operational data.

You will advise clients on the design, development, and deployment of advanced analytics and AI solutions that drive measurable business value.

**Responsibilities:**

+ **Client Advisory & Solution Design**
+ Lead the definition and development of customer analytics and data science solutions.
+ Advise clients on solution architecture, implementation strategies, and best practices.
+ Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
+ **Technical Implementation**
+ Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
+ Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
+ Ensure quality assurance, testing, and successful roll-out of analytics solutions.

**Required Qualifications**

+ Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
+ **Proven experience in customer analytics, commercial insights, or operational data science.**
+ Strong ability to translate complex data into actionable business insights and recommendations.
+ Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
+ Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
+ **Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.**
+ Agile project delivery experience and understanding of consulting methodologies.
+ Excellent communication and stakeholder management skills.
+ Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision-making, automate processes, and improve operational efficiency across the organization

**Preferred Experience**

+ Currently working in a consulting firm or in a data-driven role within industry.
+ Experience with customer journey analytics, churn prediction, personalization, or marketing optimization.
+ Knowledge of tools such as Tableau, Power BI, Databricks, or cloud ecosystems (AWS, Azure, GCP).
+ Ability to thrive in a matrixed organization and collaborate across diverse teams.

**Life at Capgemini**

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career.

For eligible employees, we offer:

+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief

**About Capgemini Invent**

We challenge the status quo to craft and build transformative human experiences that win hearts and move markets.



Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer centric transformation.

Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.

**Disclaimer**

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position.

Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process.

If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:**

**Organization:** _INVENT PEOPLE S&T_

**Title:** _Capgemini Invent, Customer Analytics Sr. Consultant_

**Location:** _NY-New York_

**Requisition ID:** _080126_

**Other Locations:** _US-IL-Chicago, US-GA-Atlanta_

Required Skill Profession

Other General