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Urgent! Channel Manager, eCommerce & Loyalty Job Opening In Plano – Now Hiring KFC

Channel Manager, eCommerce & Loyalty



Job description

What You’ll Be Serving Up:

KFC is looking for a strategic and collaborative eCommerce & Loyalty Channel Manager to accelerate the growth of our app and web ordering platforms.

This role connects product development, restaurant technology, and marketing to deliver seamless digital experiences that drive business results.


Here’s How You’ll Spice Things Up:

  • Business Planning: Develop commercial business plans to size and prioritize eCommerce opportunities based on revenue potential, guest impact, and operational feasibility.
  • Roadmap Briefing: Translate business strategies into product briefs and collaborate with Product and Tech teams to prioritize roadmap features that improve app conversion, app check, Loyalty retention, and loyalty frequency 
  • Customer Experience: Work with UX and Design teams to review guest journeys and provide feedback to ensure optimal, intuitive digital experiences.
  • Loyalty Growth: Partner with Marketing and CRM to build merchandising and promotional plans that drive adoption and repeat usage of KFC Rewards program.
  • Restaurant Integration: Identify opportunities for restaurant team members to improve digital order flow, guest handoff, and app engagement within the store experience.
  • Execution & Impact: Manage cross-functional timelines and ensure stakeholder alignment from concept through launch; track and report post-launch performance.
  • What You Bring to the Table:

  • 7-10 years in digital marketing, preferably with a background in driving digital adoption
  • Self-starter with ability to adapt to fast-paced, fluid work environment with intellectual curiosity, strategic thinking, and a desire to have a significant commercial impact on the organization 
  • Strong business acumen and ability to translate insights into action
  • Excellent cross-functional project management and communication skills
  • Proven ability to influence roadmaps and drive measurable impact
  • Experience working in fast-paced, matrixed organizations

  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers



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      Unlock Your Channel Manager Potential: Insight & Career Growth Guide


    • Real-time Channel Manager Jobs Trends in Plano, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Channel Manager in Plano, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 413837 jobs in United States and 694 jobs in Plano. This comprehensive analysis highlights market share and opportunities for professionals in Channel Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Channel Manager, eCommerce & Loyalty Job?

      Great news! is currently hiring and seeking a Channel Manager, eCommerce & Loyalty to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KFC adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Channel Manager, eCommerce & Loyalty Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Plano. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Channel Manager, eCommerce & Loyalty?

      Key qualifications for Channel Manager, eCommerce & Loyalty typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Channel Manager, eCommerce & Loyalty Job Success
      KFC interview tips for Channel Manager, eCommerce & Loyalty

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the KFC's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Channel Manager, eCommerce & Loyalty interview at KFC, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KFC's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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