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Cisco Voice Engineer Job Opening In Irving – Now Hiring Tata Consultancy Services


Job description

Must Have Technical/Functional Skills •UCCE Technical and Support Function •Knowledge on CUCM •Cisco UCCE working experience on the Cisco UCCE suite of call routing components and applications.

•Comfortable engaging in real-time triage conference calls to troubleshoot complex contact center routing and IVR issues.

•IVR support, analysis and troubleshooting •Ability to trace the logs •Exposure to SIP, CTI, and gateways (SBC) •Windows and Linux troubleshooting.

And a solid foundation of computer and network fundamentals are required for this role •Strong problem solving and diagnostic skills are essential to success for this position •Verint Enterprise Call recording •Oracle SQL or Microsoft SQL Experience Required9+ Roles & Responsibilities •Troubleshoot complex contact center routing and IVR issues •On-call rotation is required which will include weekends, nights and holidays.

•Ability to communicate clearly both verbally and written to multiple tiers of management.

•Working knowledge on ticketing tool, ideas on ticket SLAs, and resolve tickets in time.

Contact Center Support Engineer position which handles level 2 break fix incidents, contact center deployments, application upgrades and service transformation initiatives for Optimum, Suddenlink and all BPO sites for Altice USA (Sales, Customer Service, Field Service, Billing and Collection, Product and Marketing)

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Cisco Voice Potential: Insight & Career Growth Guide


Real-time Cisco Voice Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Cisco Voice in Irving, United States, highlighting market share and opportunities for professionals in Cisco Voice roles.

419 Jobs in United States
419
1 Jobs in Irving
1
Download Cisco Voice Jobs Trends in Irving and United States

Are You Looking for Cisco Voice Engineer Job?

Great news! is currently hiring and seeking a Cisco Voice Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tata Consultancy Services adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Cisco Voice Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Irving. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Cisco Voice Engineer?

Key qualifications for Cisco Voice Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Cisco Voice Engineer?

To improve your chances of getting hired for Cisco Voice Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Cisco Voice Engineer Job Success

Tata Consultancy Services interview tips for Cisco Voice Engineer

Here are some tips to help you prepare for and ace your Cisco Voice Engineer job interview:

Before the Interview:

Research: Learn about the Tata Consultancy Services's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Cisco Voice Engineer interview at Tata Consultancy Services, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tata Consultancy Services's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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