Claim Validation System (CVS) Production Support

Name Claim Validation System (CVS) Production Support DMH--PROPM- Agency, State Department of Mental Health (DMH), MO Location Jefferson City, MO Contract Duration // – // Release Date // SOW Location in SOW: Sections – (pp.

–)

The State seeks ongoing production application support and small enhancements for its Claim Validation System (CVS) — the Prospective Payment System used by DMH.

Key requirements:

General Requirements:

resources only; no offshore labor.

Vendor to supply and maintain all required development licenses; State provides hardware and RDP/VDI access for off-site work.

Adhere to ITSD-DMH development standards (peer reviews, QA), security policies, and required trainings.

Vendor may exchange resources with State-approved resumes; no out-of-state travel required.

Vendor Minimum Experience:

&Client; years maintaining PPS in a mental-healthcare setting.

Resource Experience (Working Team):

&Client; years development in Visual Studio; C, CSS, HTML, Bootstrap, jQuery; SQL Server backend.

&Client; years with VSTS/Azure DevOps; &Client; year with .NET ; proficiency tuning SQL/C.

Strong analytical, communication, and time-management skills.

Performance Requirements:

Issue resolution coordinated via Azure DevOps — daily status updates of tasks, hours, and remaining estimates.

Weekly status reports: detailed ADO ticket resolutions, root-cause, fix actions, and updated documentation.

Complete annual DMH online trainings and attestations.

Deliverables:

Monthly Status Report (consolidating four weekly reports) with ADO issue-resolution documentation attached.

Approval via Project Deliverable Acceptance Form (PDAF)

Submittal Requirement Location in SOW: Section (pp.

–)

Completed SOW Document (Word):

Vendor sections filled out and signed.

Deliverable Payment Milestones table.

Contracting Resource(s) Price Calculations table.

SOW Response (separate PDF):

Project overview, organizational experience, and proposed resource roles/commitments.

Exhibit A: Approach & Methodology with high-level WBS, resource counts, state touchpoints.

Exhibit B: Personnel qualifications/biographies (≤ working-team members).

Exhibit C: One past-performance case study matching CVS support scope.

Exhibit D: Participation commitment (MBE/WBE/Blind/Sheltered/SDVE, if applicable).

Testing & implementation approach; security/compliance plan.

≤ pages (excl.

resumes), pt+ font; no embedded files/links/videos; clearly flag any confidential sections.

Evaluation Criteria Cost – points
Approach and Methodology for Scope of Work – points
Personnel Qualifications and Biographies – points
Company History and Experience – points

Potential bonus points if Exhibit D is completed:
MBE/WBE Participation – points
Organization for the Blind/Sheltered Workshop Preference – points
MO Service-Disabled Veteran Business Preference – points
Total – points References One () past-performance case study with client contact Resumes required? Yes — resumes for all proposed resource(s) (Exhibit B) Rate card required No traditional rate card.

Pricing is firm-fixed per deliverable; the Contracting Resource(s) Price Calculations” table (hourly × hours) is for internal reference only; State pays by approved deliverables Any specific requirement

All services/resources must be ; no offshore work.

Resources may be replaced only with State-approved resumes.

Adhere to OA/ITSD security policies, mandatory trainings, and confidentiality (including PII/PHI safeguards).

No out-of-state travel required.

Hardcopy/Email/portal submission Email Link Via Email