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Urgent! Classroom Technology Support Technician Job Opening In Pittsburgh – Now Hiring University of Pittsburgh
SVC HS Information Technology-Pennsylvania-Pittsburgh-(
Health Sciences Information Technology provides technology support for the six schools of the Health Sciences at the University of Pittsburgh.
The team works to enhance the IT strategy in the Health Sciences and develop a technology organization and platform that supports education, research, and clinical activities.
The team can enable the delivery of IT services to meet the goals of the Health Sciences, simplify the environment, and enhance services overall.
The University of Pittsburgh’s Health Sciences Information Technology (HSIT) department is seeking a Classroom Technology Support Technician responsible for providing technical support and assistance to faculty, staff, and students in utilizing classroom technology resources.
This role focuses on ensuring the efficient operation of audio-visual equipment, computing equipment, and other technology systems in classrooms and instructional spaces.
• Associate’s degree in Information Technology, Communications, Media Production, or related field; or equivalent combination of education and experience.
• Minimum 3 years of experience in AV support or related technical support roles.
• Strong working knowledge of AV systems, including sound reinforcement, video conferencing, live streaming, and presentation technologies.
• Demonstrated ability to troubleshoot and resolve technical issues quickly and independently.
• Excellent communication and interpersonal skills; ability to work with diverse stakeholders including faculty, students, and administrators.
• Ability to multitask, prioritize, and remain calm under pressure in a fast-paced environment.
• Flexible schedule to accommodate early morning, evening, or weekend events as needed.
Job Summary
Diagnose and resolves moderately complex computing issues and provides advanced technical support.
Configures end user devices.
Assists junior staff.
• Diagnose and resolve hardware, software, and network-related issues with classroom technology systems, identifying root causes, and implementing appropriate solutions to minimize disruptions during instructional sessions.
• Perform regular maintenance tasks, such as firmware updates, software patches, and equipment inspections, to ensure optimal performance and reliability of classroom technology resources.
• Create and maintain documentation, user guides, and troubleshooting resources to support faculty and students in utilizing classroom technology effectively and independently.
• Maintain accurate records of classroom technology equipment, including tracking inventory, repairs, and replacements, and assist with procurement processes as necessary.
• Provide exceptional customer service by actively listening to and addressing the needs and concerns of faculty, staff, and students, demonstrating a positive and proactive approach to problem-solving.
Moderate physical effort required.
May be required to stand/move for several hours at a time.
Must be able to lift and transport computer equipment weighing up to 30 pounds to various campus locations.
On-site presence required.
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Unlock Your Classroom Technology Potential: Insight & Career Growth Guide
Real-time Classroom Technology Jobs Trends in Pittsburgh, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Classroom Technology in Pittsburgh, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16703 jobs in United States and 153 jobs in Pittsburgh. This comprehensive analysis highlights market share and opportunities for professionals in Classroom Technology roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! University of Pittsburgh is currently hiring and seeking a Classroom Technology Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Classroom Technology Support Technician Jobs Pittsburgh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University of Pittsburgh adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Classroom Technology Support Technician Jobs United States varies, but the pay scale is rated "Standard" in Pittsburgh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Classroom Technology Support Technician typically include Postsecondary Teachers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Classroom Technology Support Technician interview at University of Pittsburgh, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the University of Pittsburgh's products or services and be prepared to discuss how you can contribute to their success.
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