Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Client Advisor.
United States Jobs Expertini

Urgent! Client Advisor Job Opening In Neenah – Now Hiring J. J. Keller & Associates, Inc.



Job description

Requisition #: 20221
Functional Area:  Audit/Risk/Compliance; Client Service
Employment Type:  Full-Time
Work Options:  In Office at Location Specified Above #LI-Onsite
Work Hours:  Monday - Friday 8am - 430pm

Position Summary

J.

J.

Keller is hiring a Client Advisor! Are you passionate about helping clients in a non-call center type environment?

Are you seeking variety in your day-to-day work?

Do you want to work for a company who makes a difference in the lives of their clients, their employees, and your local community?

If you answered YES to any of those questions, then this role might be a good fit for you, and we encourage you to check it out further!

 

As a Client Success Specialist, you will have an assigned account base and will act as a liaison between your clients and J.

J.

Keller's services to ensure the client's needs are met in an efficient and effective manner.

Given the fast growth in the Managed Services department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

In this role you will be responsible for:

  • Building relationships with your client base and frequently communicating with them via phone and email.
  • Running and formatting reports to share with your clients.

  • Collaborating with internal teams to ensure your client base's information and documentation is accurate.

 

This position will have the flexibility to work two days at home after completing the training/onboarding period.

 

If you want to learn more, watch the following video to hear from our Associate Director of Client Service:  

Job Responsibilities

  • Establishes and maintains relationships with clients and manages client relationship.

    Serves as the primary interface in an advisory role between J.

    J.

    Keller and the client, to include such tasks as:
    • Maintaining an open line of communication via phone, e-mail, fax, and correspondence.
    • Preparing, conducting, and leading regular client review calls.
    • Educating clients on regulatory requirements, providing interpretations and best practices.

      Confers with internal regulatory on complex inquires and ensures follow-up with the client.
    • Determining clients' needs and how J.

      J.

      Keller can best serve those needs, including identification of value-added services for clients.
    • Researching and resolving invoice and payment issues.
    • Assisting clients with effective utilization of DataSense and other applications.
    • Updating client specific profile information.
  • Identifies program improvement opportunities to meet and improve safety program objectives.

    Advises clients on capabilities and options.
  • Monitors client responsibilities to ensure compliance with service requirements; analyzing compliance trends and if applicable, developing formal improvement programs.
  • Ensures company and client-specific processes and procedures are completed accurately and in a timely manner.

    Assists with internal documentation of processes and procedures.
  • Updates and analyzes client-specific reports, including CSA and program compliance details where applicable.
  • Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients.
  • Services all clients, internal and external, in a professional manner.

    Resolves service problems to the mutual satisfaction of both the company and the client.

  • Assists with the implementation of new clients, including initial audits.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.

    Adheres to the department's data security policies pertaining to Personal Identification Information.

About our Neenah, WI Corporate Headquarters

There's a lot to love about our home office in Neenah, Wisconsin, including:

  • Jean-friendly environment, every day of the week!
  • Cafe that offers breakfast, lunch and multiple a la carte items
  • FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
  • FREE access to our J.

    J.

    Keller Wellness Center, with access to some prescriptions at no cost 
  • Near 1-mile long walking trail that wraps around the campus 
  • Multiple collaboration stations 

Qualifications

Experience/Education:

  • 2+ years of total office experience.
  • 1+ year of client services experience in a professional services environment desirable.
  • Post-secondary education in a business-related field preferred.

  • In lieu of degree or experience, would consider a combination of education and related office experience.
  • Experience with J.

    J.

    Keller services desirable.

Other Skills/Qualifications:

  • Proficiency in MS Word with intermediate Excel skills required.
  • Strong organizational, problem solving, communication, and critical thinking skills.
  • Knowledge of related regulations desirable, but not required.

  • Effective verbal, written, and presentation skills.

  • Ability to apply regulatory knowledge in a variety of situations.
  • Independent decision-making skills.

Physical Requirements

Work is performed primarily in a standard office environment.

Work involves operation of personal computer equipment for extended periods of time.

Occasional travel to customer sites and/or industry and training events may also be required, depending on assignment.

We Protect People & The Businesses They Run™

 

Every associate at J.

J.

Keller makes a difference by creating safer, more respectful workplaces.

Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

 

J.

J.

Keller History:
  November 1, 2023, marked 70 years of business for J.

J.

Keller & Associates, Inc.

Click
to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

 

J.

J.

Keller Career Stories
:  Click to hear from our associates about what they have to say about life as an associate at J.

J.

Keller.

 

J.

J.

Keller Earns 8th Great Place to Work Certification™:
  Click to find out what makes J.

J.

Keller great.

 

J.

J.

Keller Certified as a Top 100 Most Loved Workplace® in America:
  Click to find out why our associates LOVE working at J.

J.

Keller.

 

2024 Top Company for Women to Work for in Transportation:  Click to learn more about this prestigious recognition.

 

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

 

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit?

Click
to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

 

J.

J.

Keller & Associates, Inc.

is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Required Skill Profession

Business Operations Specialists



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Client Advisor Potential: Insight & Career Growth Guide


  • Real-time Client Advisor Jobs Trends in Neenah, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Advisor in Neenah, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 33095 jobs in United States and 3 jobs in Neenah. This comprehensive analysis highlights market share and opportunities for professionals in Client Advisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Client Advisor Job?

    Great news! is currently hiring and seeking a Client Advisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at J. J. Keller & Associates, Inc. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Client Advisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Neenah. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Client Advisor?

    Key qualifications for Client Advisor typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Client Advisor?

    To improve your chances of getting hired for Client Advisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Client Advisor Job Success
    J. J. Keller & Associates, Inc. interview tips for Client Advisor

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the J. J. Keller & Associates, Inc.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Client Advisor interview at J. J. Keller & Associates, Inc., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the J. J. Keller & Associates, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Client Advisor Positions

    Setting up job alerts for Client Advisor is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!