Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Client Care Coordinator Open Pool.
United States Jobs Expertini

Urgent! Client Care Coordinator - Open Pool Job Opening In Fort Collins – Now Hiring Colorado State University

Client Care Coordinator Open Pool



Job description

Join our Emergency and Critical Care Services team at the CSU Veterinary Teaching Hospital as a Client Care Coordinator! Youll be the first reassuring face clients see when their pets need urgent careguiding them through the process with compassion, clarity, and confidence.

If youre energized by fast-paced environments, love animals and people, and want to make a real impact every day, we want you on our team.


The Emergency and Critical Care Services (ECCS) Client Care Coordinator at the Colorado State University Veterinary Teaching Hospital (VTH) is the primary point of contact for pet owners seeking urgent or emergency care in direct collaboration with the medical team.

This position ensures a compassionate, communicative, and efficient experience for clients while supporting the complex operations of ECCS.

The role focuses on patient intake, client communication including financial discussions and consenting, interdepartmental coordination, and discharge processes, contributing directly to the hospitals mission of providing outstanding veterinary care, education, and client service.

This role is responsible for managing all incoming calls to the hospital between 6:00 PM and 6:30 AM for both small and large animal emergencies.

Duties include scheduling emergency appointments in the electronic medical record (EMR) system, paging or connecting clinicians as needed, and appropriately routing calls to ensure timely and accurate communication.


This position requires a proactive, solutions-oriented individual who thrives in a fast-paced, high-stakes clinical environment and values empathy, teamwork, and continuous improvement.

Required Job Qualifications

  • High school diploma or GED

  • Two years of customer service in a fast-paced, client-facing role.

  • Ability to work a full-time schedule onsite, including potential evenings, weekends, and holidays as needed.

  • Successful candidate must be legally authorized to work in the United States; department will not provide visa sponsorship.
  • Preferred Job Qualifications
  • Bachelors degree in a related field human development and family studies, business, communications, psychology, animal science, or a healthcare-related discipline).

  • Experience in a veterinary, medical, emergency, or specialty client service environment.

  • Experience with veterinary or medical scheduling systems Cornerstone, Instinct, UVIS, Avimark, etc.).

  • Demonstrated ability to work effectively and professionally in fast-paced, emotionally charged environments, including handling sensitive or high-emotion situations with empathy and composure.

  • Familiarity with medical record systems and terminology.

  • Strong written and verbal communication skills.

  • Experience facilitating financial transactions, estimates, or third-party payment plans CareCredit, ScratchPay).

  • Demonstrated commitment to inclusive excellence and customer care.

  • Flexibility and adaptability
  • Essential Duties Application Details


    Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Client Care Potential: Insight & Career Growth Guide


    • Real-time Client Care Jobs Trends in Fort Collins, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Care in Fort Collins, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 95202 jobs in United States and 898 jobs in Fort Collins. This comprehensive analysis highlights market share and opportunities for professionals in Client Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Client Care Coordinator Open Pool Job?

      Great news! is currently hiring and seeking a Client Care Coordinator Open Pool to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Colorado State University adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Client Care Coordinator Open Pool Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Fort Collins. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Client Care Coordinator Open Pool?

      Key qualifications for Client Care Coordinator Open Pool typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Client Care Coordinator Open Pool?

      To improve your chances of getting hired for Client Care Coordinator Open Pool, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Client Care Coordinator Open Pool Job Success
      Colorado State University interview tips for Client Care Coordinator   Open Pool

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Colorado State University's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Client Care Coordinator Open Pool interview at Colorado State University, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Colorado State University's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Client Care Coordinator Open Pool Positions

      Setting up job alerts for Client Care Coordinator Open Pool is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!